Customerservice Executive
Starlight Airlines
Total years of experience :1 years, 1 Months
• Act as main point of customer contact.
• Effectively manage incoming calls and liaison with suppliers.
• Responsible for timely, accurate quotations and follow ups to customers, processing inquiries through email and phones.
• Provide transportation information and manage billing information.
• Assist in tracking shipment and providing alternative information.
• Liaison with different departments within the company to facilitate shipments.
• Completing the administrative needs of outdoor sales staff.
• Arranging documents for the cargo delivery
• Prepares source data for computer entry compiling and sorting information;establishing entry priorities.