Head of Business Operations
RANCON
Total years of experience :12 years, 10 Months
Head of Business Operations for INSIGNIA and Facilities Management Services (FMS) - reporting to Divisional Director
Responsible for valorization of CYCLO - recycled yarns and fibers:
• Strategizing Outreach, Branding & PR, SEO and leads with good conversions, external advertisement, collateral development
• Strategizing Marketing Approach: Focus on Brands/Buyers through “Market Storm”
• Strategizing Product Diversification: vertical and horizontal inclusion in product portfolio
• Stakeholder Management Plan & Execution
• Improvise trade marketing and communications, promote global supply chain & marketing
• Business and Pricing - 40% Revenue Growth, 31% Price Growth (2022 vs 2021, highest recorded price & net profit) and good cashflow
• Process visibility: sustainability of each sub-step, partnerships and collaborations
• Organization development: new organogram, Departmental SOPs, Job Descriptions
• MIS Development: weekly Business update, analysis, market updates and roadmap.
• Collaborations with Prothom Alo, UNIDO, CUET/BUET, Ekhon TV - https://www.youtube.com/watch?v=C2pc39LUQ5o&list=WL&index=2&t=618s
• Presenter in GiZ Global Webinar - https://www.youtube.com/watch?v=tJoPpFnHTWg&list=LL&index=9&t=4306s
• Developed basic-level CRM and customized order creation system
• Development of alternate fuels model from waste: heat energy recovery from waste
• Development and conversion of national waste market: Improved industrial portfolio, and added projects with Ministry of Industries and Ministry of Environment
• Achieved 100% growth in volume & cash well within a year, good cash benefit and collections
• Stakeholder management of Government, communities, relevant NGO’s and clients
• Development of marketing, branding strategy & implementation: contract signing ceremonies with major MNCs, seminars, Digital based marketing - email, tele and mobile marketing
• Responsible plant operations and infrastructure development: achieved automation
• Organization: Expanded organization to a more professional and service- oriented business
• Region-wise Sales Coordination & Driver: Performance Management of channel and sales force
• Marketing & Branding: Coordination & Implementation, develop telemarketing, email strategy, develop promotional & advertisement activities in grey areas, content for social media, television
• Channel Profitability Management, Sales Accounting, Finance and Credit Management
• Sales Operations, Order Processing Management and Trade Marketing
• Country Business Development Officer, CAPEX & Projects, Performance Analyst, Budget Planning
• Interim Regional Sales Manager of South Bengal (Oct’18 to Jan’18)
• Process Development & Operations Planning, Industrial Performance Analysis & Optimization
• CAPEX controller, Cost Control & Budget, SAP Super User, Involvement with Communications, Safety & Manpower Optimization
• Production Planning & Monitoring, Maintenance Development & Planning, CAPEX coordinator
• Project Manager: HSIP (Health & Safety Improvement Plan), SAP-PP Implementation (Super User) & SOP Implementation “Work Instructions & Task Observations”
• Production & Process Development, Maintenance Development, Manufacturing Coordinator
• Assistant to Managing Director - Logistics, Human Resources, Supply, Branding & Customer Care
• Mechanical Maintenance Planning & Execution,
• Project Manager: Water Pump, Dust Collector and “Bag Cleaning Device”:
Project Link 1: https://www.youtube.com/watch?v=4owfja8PBg8
Project Link 2: https://www.youtube.com/watch?v=J6BmrXDyH-U
On-going online course. To be complete in 2024
- Under the Australian Curriculum - Final Year Project Topic: "Optimized Renewable Energy Resources Utilization Model for Rural Areas in Sarawak" - Received Letter of Commendation in 2008 - Letter of Recommendation from Final Year Project coordinator - Letter of Recommendation from Head of Research & Development Department
September 2005 - December 2006 Completed only first year (out of four) of Bachelors of Engineering (Mechanical Engineering).
Passed and Obtained London Examinations General Certificate of Education for Ordinary Levels in 5 subjects and Advanced Levels in 2 subjects.
Completed primary schooling (upto Grade/Standard 8) under GCE “O” London Board Curriculum.