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Hassan Abdulmonim, IT Technical Support Engineer

Hassan Abdulmonim

IT Technical Support Engineer

SEWA (sharjah electricity & water authority )

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, computer science
Experience
16 years, 10 Months

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Work Experience

Total years of experience :16 years, 10 Months

IT Technical Support Engineer at SEWA (sharjah electricity & water authority )
  • United Arab Emirates - Sharjah
  • My current job since July 2007

Responsibilities & Achievements:
Duties & achievements include:
• PC’s printer’s scanners & plotter maintenance.
• Activate users to use network.
• Attendance machines maintenance.
• Network configurations & maintenance & fix all network issues (WAN & LAN).
• Cameras & security systems.
• Queue machines systems.
• Avaya phone system (PBX).
• Responsible to billing system that it used by accountants.
• Operating system installation for PC's
• Creating reports about all IT issues.

Education

Bachelor's degree, computer science
  • at college for technologecal science
  • December 2005

good

Specialties & Skills

Remote Support
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Help Desk Management
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CCTV
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LAN WAN
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PBX
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Ability to analyze technical problems and make appropriate decision that serves the working environment
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Ms Office
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Extension and installation of computer networks.
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Ability to communicate with the team work.
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Analyze technical problems and find appropriate solutions
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Languages

Arabic
Expert
English
Expert

Training and Certifications

BMC Service Desk Advanced Training (Certificate)
Date Attended:
January 2012
Global Space and Satellite Form (GSSF 2015) (Training)
Training Institute:
UAE Space Agence
Date Attended:
May 2015