IT Technical Support
Ipsos Stat
Total years of experience :11 years, 1 Months
o Installing and configuring computer hardware operating systems and applications.
o Monitoring and maintaining computer systems and networks.
o Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
o Replacing parts as required.
o Providing support, including procedural documentation and relevant reports.
o Supporting the roll-out of new applications.
o Setting up new users' accounts and profiles and dealing with password issues.
o Working continuously on a task until completion.
o Prioritizing and managing many open cases at one time.
o Rapidly establishing a good working relationship with customers and other professionals.
o Testing and evaluating new technology.
o Systems Administration
o LAN and WAN Assistant Administration
o Troubleshooting their software’s
o Troubleshooting their Computers and Laptops
o Network Monitoring
o Install indoor and outdoor devices and troubleshooting
o Configure their CCTVs, Bio Metric Machines
o Configure Microsoft Servers
o Configure Cisco Routers and switches