Regional Manager - Eastern region
Mohamed Yousuf Naghi Motors
Total years of experience :31 years, 6 Months
Strategizing, leading and over all responsibility for the functions of sales and marketing, servicing, spare parts retailing businesses for Tata & Hyundai Commercial Vehicles, Hyundai Passenger fleet sales, ANKAI Commercial vehicles in the entire eastern region of Saudi Arabia
i) Establishing the sales showrooms, service facilities and spare parts retailing facilities in the Eastern region.
ii) Establishing and monitoring the sales and aftersales processes to ensure efficiency and effectiveness of the reporting team
iii) Developing the sales, service and spare part teams in skill enhancement, pipeline monitoring, customer service and responsiveness
iv) Growing the business by focusing on new segments, new applications and key competition customers
v) Ensuring smoother coordination with the principals and nurturing meaningful business relationship
Formulate marketing, brand planning and business-development strategies to drive revenue growth.
i) Revamped pricing strategy, implemented effective promotional strategies, trained a high-performance sales team and helped boost corporate.
ii) Achieved 2012 star Performance Award for out standing sales results, representing the first time the division achieved this recognition.
iii) Established a competitive sales force by offering aggressive compensation, desirable benefits package and performance-driven sales incentive programs.
iv) Improved sales policies and practices Defined the sales cycle, created accurate job descriptions and development standards for customer relationship management.
v) Targeted and penetrated a competitive market and sold hundreds of corporate accounts and converted many customers from competitor’s services.
i) Forecast goals and objectives for sales, gross, and key expenses on a monthly and annual goal.
ii) Assist individual salespeople in setting aggressive yet realistic monthly goals and objectives and provide them with support to meet there goals.
iii) Ensure proper follow up of all potential buyers by developing, implementing and monitoring a prospecting and sales control system.
iv) Conduct daily and weekly sales and sales training meetings.
v) Monitor customers’ Likes and dislikes, lost sales and dealership sales history and conduct local market analyses to determine which vehicles to stock.
vi) Hire, motivate, counsel, and monitor the performance of all sales employees.
i) Responsible for the after sales service and customer satisfaction
ii) Responsible of the customer reception by the reception staff and their wellbeing, by coordinating between the workshop and customers.
iii)Deputing the Manager and decision making to solve immediate issues between the customers and the workshop.
iv)Coordinating between the workshop and the Spare parts department to replace shortage and place new orders
Responsible for Managing a group of departments - Watch & Gifts Dept, Pharmaceutical &Trading Dept, Guardian Royal Exchange, Real Estate division and the Plastic Factory
i)Implemented major operational systems (Sales &Marketing, Human resources, personnel Administration)
ii) Directly dealing with the major global companies/ principals, costing, handling shipping monitoring the sales / market
Programming: Aircraft spare parts machinery, Designing systems (Programmers) for the Purchasing and inventory for Defense Forces
Programming Customer Account Paying Systems (CAPS), the system was designed to pay directly to the financial needs of each Ministry through the Ministry of finance
Business Information system at USA