hassan Ismail

Conducting a quality Review and recommending the newly onborded business accounts, review and allow the FCY.

Maintaining assist portfolio quality & timely review the borrowing accounts.

Conduct a regular clean ups and portfolio monitoring - past dues monitoring.

Handling the preventive restructuring & early warning triggers and take the necessary action timely.

Conducting Due Diligence and Know Your Customer (KYC).

Handling the AML Alerts timely in order to avoid closure of performing accounts

Analyze and conduct a review of all the reports of Early warning and escalate to the management to take the appropriate actions.

Visit clients of specific industries, asses and analyze their current operations to makesure there is no any risk warning triggers.

Review central bank reports and classification status.

Follow up the loan installments repayment & credit card delinquency.

Provide the Recommendation for loan top up application.

• Assist in managing a credit portfolio (Risk and Revenue responsibility), solicit & close opportunities so as to meet budgeted revenue within acceptable risk parameters.
• Analyze and conduct a review of all the reports of Early warning and escalate to the management to take the appropriate actions
• Visit customers of specific industries, asses and analyze their current operations.
• Analyze and conduct a review on all the reports to minimize the exceptions such as the expired insurance, mortgage, covenant and documents expiation
• Ensure facilities timely renewed
• Review Current bank reports, RB reports.
• Follow up with the installment payment and loan rescheduling.
• Field visit for companies on regular bases
• Assisting to prepare relationship strategy for each relationship and involve cross functional / line management as and when required to ensure that risk / reward target are met.
• Follow up to ensure ongoing compliance as per approved terms and conditions
• Review and reroute pending transactions with required information
• Review credit maturity profiles so as to ensure due date settlement
• Review client files and ensure they are constantly updated in line with the bank’s internal audit standards
• Handling additional/new tasks or responsibilities assigned by the line Manager.

• Provide the facility of Retail Banking products to the companies
• Providing Best Customer services
• Assists and directing the customer about banking offers and business loan offers
• Interaction with customers at the highest levels, corporate selling
• Sales Forecast and Target achievement.
• Handling large number of cases.
• Calling customers on a regular basis.
• Providing administrative support for account managers
• Contacting clients, securing new clients; learning about the work of account managers

•Providing the facility of Retail Banking products to the companies
• Providing Best Customer services
• Assists and directing the customer about banking offers and business loan offers
• Interaction with customers at the highest levels, corporate selling
• Sales Forecast and Target achievement.
• Handling large number of cases.
• Calling customers on a regular basis.
• Providing administrative support for account managers
• Contacting clients, securing new clients; learning about the work of account managers

• Providing Best Quality of Customer services
• Handling Customers problems
• Provide Retail products services as Bill payments to the individuals and companies .
• Assists and directing the customer about new offers
• Handling the Stock inventory and pricing
• Reviewing and checking the display items
• Handling Store cash drawers and posting the Day end money
• Sales Forecast and Target achievement.

• Handling the customers inquiry’s and problems and answering for all their questions over the phone
• Following with customers to make sure that the problem is solved
• Give full information about the products, new calling plans and new promotions
• Checking Technical problems for internet and network services and troubleshooting with the customers over the phone for mobile phones, ADSL and USB
• registration for Customer data for new lines