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Muhammad Hassan Jamil, HR Specialist –  Employee Relations & Talent Acquisition

Muhammad Hassan Jamil

HR Specialist – Employee Relations & Talent Acquisition ·G4S Qatar (An Allied Universal Company)

Qatar

Master's degree, Human Resources Management

Work experience

Total years of experience: 19 years, 1 months

HR Specialist – Employee Relations & Talent Acquisition

January 2017 - December 2025

G4S Qatar (An Allied Universal Company)

Doha, Qatar

January 2017 - December 2025

- Led strategic HR functions for a multinational organization with over 8, 000 employees, ensuring compliance and alignment with business objectives.
- Spearhead large scale end-to-end recruitment processes and workforce planning across diverse industries, including healthcare and banking, oil & gas, ministries, shopping malls, aviation.
- Establish and implement robust HR policies, procedures, and audit frameworks to ensure operational consistency, risk mitigation.
- Engaged with C-suite executives and government entities to drive HR initiatives, enhancing efficiency and employer branding.
- Champion employee engagement, performance management, and retention initiatives by fostering a high-performance culture and implementing data-driven HR solutions. Lead internal audits, compliance reviews, and workforce optimization programs to enhance operational efficiency and organizational resilience.
- Promote employer branding by developing people centric initiatives that strengthen and, improve employee experience, and position the organization as a leader in human capital management within the market.
- Serve as a key member of the tendering committee, responsible for developing and validating comprehensive HR costing for large scale contracts.
- Lead the preparation of detailed recruitment cost estimates, including manpower planning, salary structures, mobilization expenses, visa and onboarding costs.
- Manage employee grievances and dispute resolution processes while ensuring full compliance with local labor laws and regional HR standards.
- Assist the Learning & Development function in designing and delivering staff development programs to enhance workforce capability and performance.

Key Projects I deal with as HR Specialist,

• Hamad Medical Corporation
•Hamad International Airport
• Qatar Foundation
• Qatar Energy
• Qatar Gas
• Qatar Shell
• Supreme Committee for Delivery and Legacy
• Place Vendome Mall
• Ministry of Education and Higher Education
• Ministry of Public Health

Company industry:
Other Business Support Services
Job role:
Human Resources and Recruitment

Manager – Human Resources

January 2014 - December 2016

Al-Fatah Shopping Malls

Lahore, Pakistan

January 2014 - December 2016

Role Overview: Led the HR function for a leading retail chain, managing talent acquisition, workforce planning, employee relations, and compliance across multiple
shopping mall locations. Oversaw HR policies, performance management frameworks, and staff development programs to support business expansion and operational
excellence. Reported directly to senior leadership, ensuring HR strategies aligned with organizational growth objectives and labor law compliance.
Key
 Talent Acquisition & Workforce Management: Directed end-to-end recruitment for retail, corporate, and operational roles, ensuring efficient staffing across multiple
locations. Implemented workforce planning strategies, optimizing staff deployment based on seasonal trends and sales forecasts. Developed retention programs,
reducing turnover and improving employee engagement.
 Employee Relations & HR Operations: Managed employee grievances, conflict resolution, and disciplinary procedures, ensuring compliance with labor laws.
Oversaw payroll administration, compensation structures, and benefits programs, ensuring market competitiveness. Led performance appraisal cycles, identifying
high-potential employees and designing career progression plans.
 HR Governance & Compliance: Ensured adherence to local labor laws and regulatory requirements, conducting internal HR audits to maintain compliance.
Developed and enforced HR policies and standard operating procedures (SOPs), improving HR efficiency and consistency. Spearheaded diversity and inclusion
initiatives, embedding equal

Company industry:
Retail & Wholesale

Assistant Manager – Human Resources

January 2013 - January 2014

Gourmet Foods

Lahore, Pakistan

January 2013 - January 2014

 Talent Acquisition & Workforce Planning: Managed end-to-end recruitment for both corporate and operational roles, ensuring timely hiring of talent in alignment
with business needs. Implemented workforce planning strategies, analyzing headcount needs for production, retail, and corporate teams. Developed employee
onboarding programs, enhancing new hire integration and engagement.
 Employee Relations & Compliance: Acted as a primary contact for employee grievances, ensuring timely resolution and compliance with labor laws. Advised
department heads on employee engagement strategies, performance improvement plans, and disciplinary actions. Ensured legal and regulatory compliance,
maintaining HR documentation and implementing policy updates in line with labor laws.
 Payroll & Compensation Management: Supervised payroll processing, ensuring accuracy in salary disbursement, deductions, and benefits administration. Assisted in
structuring compensation packages and incentive programs, improving employee satisfaction. Managed leave policies and attendance systems, ensuring
compliance with internal policies and labor laws.
 Performance Management & Employee Development: Supported the performance appraisal process, ensuring alignment with company goals and employee career
progression. Conducted training needs assessments, coordinating skill development programs and leadership training sessions. Assisted in implementing succession
planning initiatives, identifying high-potential employees for key roles.

Company industry:
FMCG

HR Executive

January 2012 - January 2013

Punjab Sports Board

Lahore, Pakistan

January 2012 - January 2013

Managed core HR functions, including recruitment, employee records management, payroll processing, and compliance with labor laws. Assisted in the development
and implementation of HR policies, ensuring alignment with government regulations and organizational objectives. Supported employee relations and grievance handling,
maintaining workplace harmony. Coordinated training programs and performance evaluations, enhancing staff development. Worked closely with department heads to
ensure efficient workforce planning and optimized hiring processes. Maintained accurate HR documentation, assisting in audit preparations. Played a key role in
onboarding new hires, ensuring a smooth transition and engagement within the organization.

Company industry:
Sports & Outdoor Activities

Business Support Staff

January 2004 - January 2008

Nestlé Pakistan

Lahore, Pakistan

January 2004 - January 2008

Provided administrative and operational support across multiple business functions, ensuring seamless workflow coordination. Assisted in data management, reporting,
and document processing, supporting HR, finance, and supply chain teams. Maintained employee and business records, ensuring compliance with internal policies.
Collaborated with cross-functional teams to streamline operational procedures and process optimization. Supported HR in attendance tracking, payroll coordination,
and employee engagement activities. Ensured timely communication and coordination between departments, facilitating smooth business operations. Assisted in
organizing company-wide meetings and training sessions, ensuring effective resource management and operational efficiency.

Company industry:
FMCG

Supervisor

January 2003 - January 2004

Emco Tiles Industries

Lahore, Pakistan

January 2003 - January 2004

Oversaw daily production and quality control operations, ensuring adherence to industry standards and company protocols. Managed a team of line workers, assigning
tasks and monitoring performance to maintain production efficiency. Conducted quality inspections on manufactured tiles, identifying defects and ensuring compliance with
set benchmarks. Collaborated with the maintenance team to minimize machine downtime and enhance production output. Ensured adherence to safety regulations and
workplace hygiene standards. Assisted in inventory management, coordinating with procurement for raw material availability. Provided regular reports to management,
highlighting key performance metrics and operational improvements.

Company industry:
Industrial Production

Education

Institute of Administrative Sciences, University of the Punjab

January 2013

January 2013

Master's degree, Human Resources Management

Pakistan

Institute of Administrative sciences

December 2012

December 2012

Master's degree, Human Resources Management

Pakistan

GPA (point): 3 out of 4

GPA (point): 3 out of 4

Masters in Human Resources Management 2010-2012 Institute of Administrative sciences (university of the Punjab)

university Law college

March 2011

March 2011

Bachelor's degree, environmental law

Pakistan

GPA (point): 2.5 out of 4

GPA (point): 2.5 out of 4

PGD in environmental Protection laws

University of the Punjab

September 2007

September 2007

Bachelor's degree, Arts

Pakistan

GPA (percentage): 75%

GPA (percentage): 75%

Bachelors in Arts 2005-2007 University of the Punjab

Punjab board of technical education

June 2003

June 2003

Bachelor's degree, Engineering

Pakistan

GPA (percentage): 88%

GPA (percentage): 88%

Diploma of Associate Engineering in Electronics 1999-2003 Punjab board of technical education

Skills

Interviewing

Expert

Administration

Expert

Production

Expert

SAP

Expert

Education

Expert

• Good analytical, interpersonal, skills.

Expert

HUMAN RESOURCE MANAGEMENT

Intermediate

POLICY GOVERNANCE

Intermediate

STRATEGIC THINKING

Intermediate

TALENT ACQUISITION

Intermediate

TALENT MANAGEMENT

Intermediate

WORKFORCE DEVELOPMENT

Expert

HR Policies & Procedures

Expert

BUSINESS TO BUSINESS

Expert

HR Costing and Budgeting

Expert

EMPLOYEE RELATIONS

Expert

Employee Onboarding & Offboarding

Expert

Global HR

Expert

HRIS

Expert

HR CONSULTING

Expert

Data Analysis & HR Reporting

Expert

Policy Compliance and Governance

Expert

Organization Development

Expert

Problem-Solving & Organizational Skills

Expert

Employment Law & HR Compliance

Expert

Performance Management

Expert

Applicant Tracking Systems

Expert

Languages

Arabic

Beginner

English

Expert

Urdu

Expert

Hobbies and interests

Staying updated on HR technology and AI in recruitment Attending HR webinars, conferences, and netwo