Service Center G. Manager
El Omda Auto KIA Motors Egypt
Total years of experience :27 years, 1 Months
Job description & Responsibilities:-
• Manage the W/S to achieve the targets "Customer Satisfaction & Profit"
• Involved in helping the staff to solve technical problems
• Provide the staff with the latest technicl information and explain the service pullitten bulletins
• Assist the parts admin to prepare parts orders
• Work Strategy Development
• Manage the W/S to achieve the targets "Customer Satisfaction & Profit"
• Work Strategy Development
Position: Training & Development Manager. Then I'll manage the new W/S when it is completed.
Job description & Responsibilities:-
• Providing assistance in solving the major faults.
• Translate the Service Bulletins.
• Providing the engineers and the technicians with the technical data and informations
• Preparing the Training Courses and Train the Engineers & the Technicians of the main dealer
Job description & Responsibilities:-
Manage two workshops in Abu Dhabi:-
• One in Al-Bateen area for marine engines (out-board engines, Yamaha & Suzuki and Water Vehicles, Yamaha)
• One in Umm El-Nar area for Vehicles (Daihatsu Passenger Cars and Trucks, Daewoo Passenger Cars and Buses - Chevrolet, Maintenance, Heavy Repair & Body Repair) and Bikes (Yamaha & Suzuki)
Responsible for managing a professional, efficient and profitable Service Department to exceed all customer expectations.
Job description & Responsibilities:-
2 Years as Technical Advisor & W/S Manager Assistant
2 Years as Training Manager & Technical Consultant
Preparing the Training Courses and Train the Engineers & the Technicians of the main dealer and the Subdealers
Duration: 10 Years
Job description & Responsibilities:
2 Years as:
An Instructor at the Training Center
1 Years as:
A Technical Advisor at the Technical Office of the main dealer.
7 Years as:
Training Center Manager & National Trainer.
Technical & Non Technical Courses
Job description & Responsibilities:-
• Providing assistance in solving the major faults.
• Providing the engineers and the technicians with the technical data and informations.
• Send the Vehicles which have to be repaired to Authorized Dealers
Final Degree: Good