sales account manager
Scolmore International
Total years of experience :10 years, 5 Months
- Presenting Company Brands for Clients ( Owners - Consultants - Contractors - Sub Contractors )
- Preparing Samples and Technical Submittals for Clients Approvals.
- Updating customer databases and developed it for Newsletter and email Marketing.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Persuading clients that a product or service will best satisfy their needs.
- Supported the marketing manager and sales colleagues.
- Coordinating with Administration in preparing quotes and issuing invoices.
- Monitoring competitors’ activities.
- Searching for new clients ( Owners - Consultants - Contractors - Sub Contractors )
- Establishing new, and maintaining existing, relationships with customers.
- Managing and interpreting customer requirements.
- Persuading clients that a product or service will best satisfy their needs.
- Calculating client quotations.
- Negotiating tender and contract terms.
- Negotiating and closing sales by agreeing terms and conditions.
- Offering after-sales support services.
- Analyzing costs and sales. - Meeting regular sales targets and coordinating sales projects.
- Administering client accounts.
- Create and maintain comprehensive project documentation, plans and reports.
- Study and review the shop drawing, submit to consultant for approval.
- Follow with the installation team for the required work to be done by others at sites.
- Coordinate with site engineer to set up projects work schedule.
- Coordinate with accounts department for issuing invoices, BG's ...etc
As Business Builder at Philip Morris International I'm presenting quarter business reviews which include the following analysis:
Trade Channels: IMS, Trends, Retail Audit, Stock Count, Market Share, Share in Shop, Share of Investment, Numerical Handlers, Weighted Handlers, Numerical OOS, Weighted OOS, DSD, ISD, Brand Deployment Progress and Competition Highlights.
Consumer Segmentation: Demographics, Geographic, Brand Preferences, Interests, Contacts and Activation Projects Performance.
- Achieve monthly sales targets and lead sales team.
- Conducted market visits and ensured customer satisfaction.
- Planned monthly priorities, smart investment and coverage targets.
- Ensured all merchandising and visibility is achieved with highest standard.
- Contributed to and led activation projects to enhance performance in my territory.
- Provided customer and consumer insights through collecting and analyzing CRM data.
- Monitored competition activities and provided feedback constantly.
- Maintained solid relationships with stake holders internally and externally.
- Achieved all performance and development KPIs.
- Territory Management, AA and Sales Team development.
a) Building Retailer Awareness ' Make sure they understand the Value of the following: -
- The Concept of Their Strategic Partnership with PMM.
- How to upgrade consumers from our Medium SKUs to our Premium SKUs.
b) Consumer Interactions make sure that consumer received the following: -
- The message of relevant SKU Functional and Emotional in order to upgrade or up trade.
- Memorable Engagement
- Assisting sales manager in day to day activities
- Updated Sales Manager by consolidating, analyzing, and forwarding daily action summaries.
- Provided sales vs. projection results by preparing and forwarding sales tracking reports.
- Forwarded samples by entering request; arranging shipment; notifying customer.
- Maintained customer database by inputting customer profile and updates; preparing and distributing monthly reports.
- Prepared sales presentations by compiling data; developing presentation formats and materials.
- Developed strategies to achieve personal sales targets and motivate associates to optimize sales performance.
- Trained and guided sales staff to focus sales strategies as per company standards.
- Achieved 7% growth using Tele-Marketing to Make Sales Team Visits More Productive.
- Contributed in Establishing Online Marketing Communication “Website and Social Media Platforms”.
- Developed and integrated market plans to efficiently position the company brand at targeted markets.
- Updated customer databases and developed a new customer base consisting of 100 accounts.
- Organized events such as conferences, seminars, receptions and exhibitions.
- Conducted market research and Customer Segmentation.
- Developed growth plans by identifying key clients, key targets and priority service lines.
- Contributed to and developed marketing plans and strategies.
- Set up new distribution and maintenance partners.
- Monitored competitors’ activities.
- Supported the marketing manager and sales colleagues.
- Tracked sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.
Principles of Marketing - Professional Selling Skills - Consumer Behavior
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