Technical support engineer
NCR
Total years of experience :36 years, 3 Months
Working at
Company Industry: ATM and Global Services Support
* Responsible of the maintenance, troubleshooting and installation of NCR ATMs across a
variety of bank clients.
* A member of the standby maintenance team for Cisco UCS Servers (blade and Rack servers).
* A member of the standby maintenance team for Cisco Network equipment support.
* A member of the standby maintenance team for Quantum tape libraries equipment.
* A member of the standby maintenance team for Veritas servers.
* A member of the standby maintenance team for Mcafee servers.
* A member of the standby maintenance team for HP servers.
* A member of the standby maintenance team for EMC VNX, Data Domain and VMAX appliances.
* A member of the standby maintenance team for Polycom Video Conference.
* A member of the standby maintenance team for Cisco Telepresence Video Conference.
* Global support engineer / IT Support for a variety of brand names such as: Symantec, Dell, Burberry and Fend, Visa and Mastercardi.
* Raising Instant & Periodic reports to the management concerning daily performance.
* Coordinating with other team members for schedule optimization and availability.
Cisco IP Phone Management.
* Network Senior administration.
* IP TV management.
* Electronic Time Sheet Database Administrator.
* CCTV Security Cam Administrator.
* AV Technologies Administrator.
* SACOA POS & Debit Cards technologies.
* Active Directory Administrator.
Working as
Education, Training, and Library
Job Role: Technology/IT
courses: Ciena training for EDS ,6500 family and Fiber optic maintenance in London ,UK
EMC VNX specialist in
courses: Quantum Scalar server training for i40 & i80, Online.
Polycom ICT Training by Polycom in
Polycom ICT Training by Polycom in
courses: VNX specialist Platform Engineer EMCPE. •Cisco CCNA Data Center DCICN (640-911) on
Polycom ICT Training by Polycom in
,
courses: Ogero training course for PSTN and Cellular communication