Hassan Zaman

Expertly resolved 95% of IT support tickets on first contact.
Streamlined system management processes, boosting efficiency by 30%.
Implemented proactive monitoring, reducing downtime by 40%.
Trained staff on new technologies, increasing productivity by 20%.
Collaborated with teams to optimize IT infrastructure, saving costs.
Delivered tailored solutions that aligned with business goals, driving growth.
Installed, configured, and maintained Windows systems and software environments.

Co-founded and managed a tech company, overseeing game
development projects and infrastructure.
Designed, developed, and maintained games using C# and Unity.
Managed Google Play Console & Apple Store accounts for
publishing, updates, compliance, and analytics.
Integrated ad networks and monitored game performance metrics.
Provided technical support for development environments, software
installation, and troubleshooting.
Coordinated team workflows, project timelines, and task
management for smooth development.
Implemented third-party services, APIs, and tools to enhance game
functionality and user experience.

Installed and configured software applications, tools, and development environments on
systems.
Ensured quality standards through testing and debugging.
Managed IT inventory, optimizing resource allocation and cost savings.
Developed user-friendly documentation, reducing support queries.
Delivered exceptional IT support, boosting user satisfaction by 30%.
Coordinated cross-departmental projects, driving innovation and results.

Designed engaging game mechanics that boosted player retention by 30%
Implemented innovative Al systems enhancing gameplay experience
Optimized game performance, reducing load times by 50%
Streamlined development processes, cutting project timelines by 20%
Developed monetization strategies that increased revenue by 40%
Mentored junior developers, fostering a culture of creativity and innovation
Utilized analytics to drive design decisions, improving game balance