Senior Sales and presales engineer
German Technical Services Co. "GTS"
Total years of experience :15 years, 10 Months
• Build credibility with customers backed by deep understanding of our products and solutions.
• Generate a high quality technical work of preparing proposals, submittals, shop drawings and technical compliance.
• Add engineering value to our solutions.
• Manage all aspects of engagement with existing and potential customers.
• Align business objectives with customer needs.
• Pursuing new sales leads through networking, online opportunities and even knocking doors.
• Develop sales and growth strategy towards key customers.
• Generate sustainable revenue growth and healthy margins.
• Ensure achievement of quarterly and yearly sales targets.
• Provide accurate and timely forecasts for sales.
• Provided bookings forecast inputs for all product opportunities within assigned accounts.
• Supported market research activities, including metrics and requirements development and risk management.
• Analyzed marketing data, including market trends, competitor performance and product strengths.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
• Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.
• Prepared cost estimates by studying customer documents and consulting with project managers.
• Gained customer acceptance by demonstrating cost reductions and operations improvements.
Systems:
• BMS, KNX and Fire Alarm System (SIEMENS).
• ELV systems
• MEP
Duties:
• Prepared cost estimates by studying customer documents and consulting with project managers.
• Submitted monthly reports, including booking forecasts, monthly highlights and CRM entries.
• Managed technical integration, systems engineering program management, customer support and program management.
• Identified sales opportunities by assessing environment and devising and implementing winning strategy.
• Analyzed marketing data, including market trends, competitor performance and product strengths.
Systems :
• CCTV System \[Honeywell\].
• Fire Alarm Systems \[Esser By Honeywell\].
• Intruder Alarm systems \[Honeywell\].
• Windows server - Passive and Active component Data Mail servers Networks \[Cisco & HP\].
• Passive and Active telephone systems \[Analog and IP\] \{Panasonic\].
• Public Address System and Voice Alarm \[ VarioDyn D1/Esser/Honeywell\].
• Public Address \[Optimus \].
• Nurse Call system \[Ackermann\].
• Delivered projects to pre-determined budget, maintaining time parameters and quality standards.
• Developed long-term business strategy by using customer feedback to identify necessary process improvements.
• Held pre-determined schedules and worked with subcontractors to cut costs and complete projects on time and under-budget.
• Educated key personnel in appropriate production methods to achieve expectations and meet quality control standards.
• Provided accurate, detailed quantity take-offs from project drawings and technical specifications.
• Completed projects on time and under budget.
• Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion.
Systems:
• CCTV Systems \[Pelco, Comelit, Vision\].
• Fire Alarm Systems \[ Kilsen and C-tech\].
• Intruder alarm systems wired& wireless
\[Texecom& Pyronix\].
• Passive and Active component Data
Networks \[Cisco \].
• PABX system \[Analog & IP\].
• Public Address systems including interpreting and conference systems \[RCF& BeyrDynamics& Schenhizer\].\
• Network wireless systems \[ Aruba\].
Duties:
• Open direct channel with Vodafone to handle alarms on time.
• Handle financial and technical GSM sites with Vodafone.
• Handle radio alarms \[VSWR\].
• Supervised 10 technicicanss in providing excellent customer service to callers requiring assistance for AC and environmental issues.
• Managed quality assurance program including on site evaluations, internal audits and customer surveys.
• Developed team communications and information for meetings.
Systems:
• Ericsson
• Huawei
• NEC
- Maintenance and installation of Huawei 3G equipments in Nasr City, New
Cairo and Masr El-Gdidah including \[DBS3800, DBS 3900, BTS 3900, BTS
3812E, RNC, 2G route&migration\] in 3G project of Mobinil.
- Maintenance of Huawei Microwave links in Transmission project of Vodafone including \[RTN 950, RTN910, RTN600\].
- Preventive Maintenance project with Etisalat through Ericsson.
Measurements& tools department sales \[Spectrum Analyzers, Oscilloscopes, Function generators, Environmental devices, Meggers, Earth Testers, UPS's, AVOmeters, Clampers ….etc\].
- Equipping libraries of engineering faculties.
- UPS's installation and software troubleshooting.
- Training kits\[80×86 family, AM/FM communication techniques(LAPTEC)\] technical support
Installation and maintenance of all components of radar systems electrical, mechanical besides operation process.
My educations was focused on principles of electronics and telecommunications
