حسن قطان, E-Commerce Digital Sales – (B2B Unit)

حسن قطان

E-Commerce Digital Sales – (B2B Unit)

Bupa Arabia

البلد
المملكة العربية السعودية
التعليم
بكالوريوس, Business Administration
الخبرات
7 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 10 أشهر

E-Commerce Digital Sales – (B2B Unit) في Bupa Arabia
  • المملكة العربية السعودية - جدة
  • أشغل هذه الوظيفة منذ يناير 2021

Responsibilities:
Build relations with business owners and provide them with our digital services.
Managing companies' requests through the online gate and CRM.
Auditing companies' data before approving their orders.
Use systems such as Wathiq, SADAD, and Yakeen.
Activate online insurance policies.
Analyze and reports the clients' experience with our digital services.
Build a marketing campaign with the marketing team.
Monitor the sales performance, and work to raise sales figures.

Premium Care – (VIP Unit) في Bupa Arabia
  • المملكة العربية السعودية - جدة
  • أغسطس 2020 إلى يناير 2021

Responsibilities:
Managing mega accounts such as:
The private affairs of the Custodian of the Two Holy Mosques.
The private affairs of the Crown Prince.
Ministry of Defense.
Al Rajhi companies and family members.

Senior Officer Mega Account - Saudi Aramco Unit في Bupa Arabia
  • المملكة العربية السعودية - جدة
  • نوفمبر 2018 إلى أغسطس 2020

Responsibilities:
Managing account of Saudi Aramco.
Reporting higher management with updates continuously with numbers and statistics.
Managing pending and closed cases for Aramco members.
Analyze the satisfaction percent of Aramco members with our services and providers.
Analyze Aramco members' experience with our providers and services and online services.
Reporting numbers of special Aramco members call center.
Reporting numbers of special Aramco members premium care unit.

Senior Officer Customer Care - Angry Members Unit في Bupa Arabia
  • المملكة العربية السعودية - جدة
  • أبريل 2018 إلى أكتوبر 2018
Senior Officer Customer Care في Bupa Arabia
  • المملكة العربية السعودية - جدة
  • أكتوبر 2017 إلى مارس 2018
Public Relations Officer في MATCO Group for Urban Development
  • المملكة العربية السعودية - مكة المكرمة
  • فبراير 2017 إلى سبتمبر 2017
Field Observer في CIDIC for Engineering Consultancy and Crowd Management
  • المملكة العربية السعودية - مكة المكرمة
  • يونيو 2016 إلى ديسمبر 2016

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Alfaisal University
  • يونيو 2015

Business Administration

Specialties & Skills

Decision Making
Communication Skills
Report Writing
Planning
Negotiation
Teamwork
Writing reports and official speeches
High Communication Skills
Planning
Decision Making
Working Under Pressure
Negotiation and Persuasion Skills

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

King Abdulaziz Center for National Dialogue
  • Participant
  • January 2015
Makkah Region Development Council
  • Member
  • March 2014
UNESCO
  • Volunteer
  • January 2015

التدريب و الشهادات

IELTS (الشهادة)
Planning Skills (الشهادة)
Communication Skills (الشهادة)
Microsoft Office For Business (الشهادة)
Approving The Procedures of The Establishments With The Competition System (الشهادة)

الهوايات

  • Agriculture, Reading, Travel