Hassan Kattan, E-Commerce Digital Sales – (B2B Unit)

Hassan Kattan

E-Commerce Digital Sales – (B2B Unit)

Bupa Arabia

Lieu
Arabie Saoudite
Éducation
Baccalauréat, Business Administration
Expérience
7 years, 10 Mois

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Expériences professionnelles

Total des années d'expérience :7 years, 10 Mois

E-Commerce Digital Sales – (B2B Unit) à Bupa Arabia
  • Arabie Saoudite - Jeddah
  • Je travaille ici depuis janvier 2021

Responsibilities:
Build relations with business owners and provide them with our digital services.
Managing companies' requests through the online gate and CRM.
Auditing companies' data before approving their orders.
Use systems such as Wathiq, SADAD, and Yakeen.
Activate online insurance policies.
Analyze and reports the clients' experience with our digital services.
Build a marketing campaign with the marketing team.
Monitor the sales performance, and work to raise sales figures.

Premium Care – (VIP Unit) à Bupa Arabia
  • Arabie Saoudite - Jeddah
  • août 2020 à janvier 2021

Responsibilities:
Managing mega accounts such as:
The private affairs of the Custodian of the Two Holy Mosques.
The private affairs of the Crown Prince.
Ministry of Defense.
Al Rajhi companies and family members.

Senior Officer Mega Account - Saudi Aramco Unit à Bupa Arabia
  • Arabie Saoudite - Jeddah
  • novembre 2018 à août 2020

Responsibilities:
Managing account of Saudi Aramco.
Reporting higher management with updates continuously with numbers and statistics.
Managing pending and closed cases for Aramco members.
Analyze the satisfaction percent of Aramco members with our services and providers.
Analyze Aramco members' experience with our providers and services and online services.
Reporting numbers of special Aramco members call center.
Reporting numbers of special Aramco members premium care unit.

Senior Officer Customer Care - Angry Members Unit à Bupa Arabia
  • Arabie Saoudite - Jeddah
  • avril 2018 à octobre 2018
Senior Officer Customer Care à Bupa Arabia
  • Arabie Saoudite - Jeddah
  • octobre 2017 à mars 2018
Public Relations Officer à MATCO Group for Urban Development
  • Arabie Saoudite - La Mecque
  • février 2017 à septembre 2017
Field Observer à CIDIC for Engineering Consultancy and Crowd Management
  • Arabie Saoudite - La Mecque
  • juin 2016 à décembre 2016

Éducation

Baccalauréat, Business Administration
  • à Alfaisal University
  • juin 2015

Business Administration

Specialties & Skills

Decision Making
Communication Skills
Report Writing
Planning
Negotiation
Teamwork
Writing reports and official speeches
High Communication Skills
Planning
Decision Making
Working Under Pressure
Negotiation and Persuasion Skills

Langues

Arabe
Langue Maternelle
Anglais
Expert

Adhésions

King Abdulaziz Center for National Dialogue
  • Participant
  • January 2015
Makkah Region Development Council
  • Member
  • March 2014
UNESCO
  • Volunteer
  • January 2015

Formation et Diplômes

IELTS (Certificat)
Planning Skills (Certificat)
Communication Skills (Certificat)
Microsoft Office For Business (Certificat)
Approving The Procedures of The Establishments With The Competition System (Certificat)

Loisirs

  • Agriculture, Reading, Travel