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Hassen Kassem, Operations Logistics Manager

Hassen Kassem

Operations Logistics Manager·FedExExpress

Australia

Bachelor's degree, Logistics And Transport

Work experience

Total years of experience: 14 years, 5 months

Operations Logistics Manager

January 2016 - Present

FedExExpress

Tullamarine, Australia

January 2016 - Present

Warehouse Excellence: Direct daily operations for a high-capacity hub,
overseeing the seamless execution of inbound receiving, picking, packing, and
dispatch.
Scale & Volume: Successfully manage the flow of 20, 000+ daily shipments,
ensuring all operational bottlenecks are mitigated in real-time.
Team Leadership: Lead and mentor a team of 40+ staff, including Leading
Hands, Dispatchers, and Drivers, fostering a culture of high productivity.
Metric Optimization: Consistently achieve a 95%+ OTIF (On-Time In-Full) rate
and improved overall warehouse productivity through strategic resource
allocation.
Inventory & Accuracy: Implemented streamlined picking/packing protocols
that significantly enhanced Inventory Accuracy and reduced miss-sorts.
Data-Driven Leadership: Utilize Power BI and SharePoint to generate
comprehensive performance reports for senior management and cross
functional departments.
Compliance & Safety: Maintain 100% compliance with DG regulations and
internal safety standards..
Company industry:
Distribution, Supply Chain & Logistics

Operations Team Leader

January 2012 - January 2016

TNT Express

Tullamarine, Australia

January 2012 - January 2016

Dispatch Coordination: Managed the daily planning and execution of ground
logistics, coordinating 40+ vehicles to meet tight delivery windows.
Workflow Improvement: Implemented KPI tracking systems that boosted team
productivity and reduced dispatch dwell times.
Stakeholder Reporting: Developed daily reports for management, providing
visibility into volume trends and labor efficiency.
Company industry:
Distribution, Supply Chain & Logistics

Education

Royal Melbourne Institute Of Technology

January 2013

January 2013

Bachelor's degree, Logistics And Transport

Australia

Skills

EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
EMPLOYEE PERFORMANCE MANAGEMENT
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
DATA ANALYSIS
Intermediate
DATA ANALYSIS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
OPERATIONS MANAGEMENT
Intermediate
OPERATIONS MANAGEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
PROCESS IMPROVEMENT
Intermediate
TEAM LEADERSHIP
Intermediate
TEAM LEADERSHIP
Intermediate

Languages

English

Expert

Arabic

Native Speaker

French

Intermediate