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HASTINGS Senzani, MEDIA OPERATIONS ASSISTANT

HASTINGS Senzani

MEDIA OPERATIONS ASSISTANT·Goshen Trust

Malawi

Bachelor's degree, Business Administration

Work experience

Total years of experience: 6 years, 5 months

MEDIA OPERATIONS ASSISTANT

January 2023 - Present

Goshen Trust

Lilongwe, Malawi

January 2023 - Present

• Coordinate live television and online broadcast operations.
• Manage Zoom meeting logistics and communication across multiple branches.
• Operate audio mixer systems and broadcasting equipment.
• Monitor internet connectivity and technical performance during live programs.
• Support production planning and ensure smooth execution of broadcasts.
• Contribute to improving operational efficiency during live events.

Company industry:
Hospitality & Accomodation
Job role:
Marketing and PR

CUSTOMER RELATIONS & MARKETING OFFICER

January 2020 - January 2023

Masuve Car Hire

Lilongwe, Malawi

January 2020 - January 2023

• Managed customer inquiries, bookings, and after-service support.
• Developed and implemented marketing initiatives that increased customer engagement.
• Maintained accurate customer and business records.
• Assisted management with daily administrative and operational activities.
• Built strong client relationships, resulting in high levels of customer satisfaction.
• Supported business growth through effective customer service and marketing efforts.

Company industry:
Administration Support Services

Education

Exploits University

July 2024

July 2024

Bachelor's degree, Business Administration

Malawi

CHIPASULA Secondary School

December 2015

December 2015

High school or equivalent, Business Administration

Malawi

Skills

ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS ADMINISTRATION
Intermediate
BUSINESS OPERATIONS
Intermediate
BUSINESS OPERATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
OFFICE ADMINISTRATION
Intermediate
OFFICE ADMINISTRATION
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate

Languages

English

Beginner

Training and Certifications

Certifications
MALAWI SCHOOL CERTIFICATE EDUCATION
CHIPASULA SECONDARY SCHOOL
Dec 2015
Show credentials
BACHERS DEGREE IN BUSINESS ADMINISTRATION
EXPLOITS UNIVERSITY
Jul 2024
Show credentials

Hobbies and interests

FOOTBALL