Customer Account Executive Senior, ( Freight , Express ,Logistics)
Aramex International
Total years of experience :19 years, 1 Months
Years of Experience : 5 years
Main Responsibilities:
Currently manages non food, home Center sea & all air retail shipments, responsible for handling the required Ministries approvals
Was managing non retail shipments (freight & clearance)
Was managing all foodstuff sea shipments, all land shipments & the export
Manages and ensures the smooth transition of shipments.
Requesting & revising freight rates & arrange bookings when required
Verifies suppliers’ submitted Copy of documentation and makes sure it matches with customs requirements.
Apply Insurance for the required import & export shipments.
Receives (Originals) the suppliers’ documentation, freight forwarders relevant information for review & submit to Customs Broker.
Communicates any discrepancies or issues, namely in documentation, to all internal and external concerned parties.
Follow up with Customs license Broker to avoid Bayan Delay.
Follow up on Clearance of Containers to DC & monitors the costing process
Maintain all costing is provided by the Admin to finance properly.
Communicating Demurrages reason with Merchandise.
Revising Retail Freight & Clearance invoices.
Claims Follow-Up with service providers & insurance company.
Updates the Weekly Issues Report.
Updates and maintains the Traffic Containers Tracking (TCT) report for Retail
Preparing daily inbound report & communicate it to all concerned functions
Working on SCMADS & ERP ORMS systems
Years of Experience : 1 year 9 months.
Main Responsibilities:
Seek and handle the Channel sales and also client sales to successfully achieve targets month on month.
Accountable for customer satisfaction of the accounts and partner performance
Search and Prequalify clients
Arrange meetings with decision makers/influencers and give presentations
Send proposals and follow up
Close deals and hand it over to the concerned department
Achieve monthly sales targets
Providing excellent Customer Service
Promoting the Brand / Service as per the company policy
Maintain & update product knowledge
Adhere to the policies & processes of the company with respect to operation of store
Build and maintain good relations with the existing customers
Main Responsibilities:
Ensure communication is effective throughout stores
Implement & review all stock loss prevention controls. •Manage a team including; in store training, recruitment (where applicable), motivation, coaching, development, disciplinary & performance appraisals.
Manage stock replenishment, product launches & promotions.
Ensure store is fully compliant administratively & procedurally according to company guidelines & deadlines.
Maximise sales & ensure customer focus is prioritised at all times.
Weekly /daily analysis of commercial reports & implementation of action plans where necessary.
Deputies in the absence of the Store Manager.
Maximize sales & ensure customer focus is prioritized at all times.
Consistently focus on managing a profitable business through managing all costs, working towards delivering budget plans.Products.
Working on E-sys system