Senior Logistics Specialist
Cool Inc
Total years of experience :12 years, 0 Months
- End2End responsibility of logistics operations for 22 Fine-dining restaurants franchised with Cool Inc.
- Freights management, Air/Sea/Land freight RFQ & execution, validate shipping documents, ensure procedure is aligning with the local authorities.
- 3PL Management, manage 3PL KPIs to achieve best performance required.
- Trucking management, planning the restaurants replenishment schedule and execution.
- Lead team to exceed company objectives in areas of productivity and efficiency to maximize company benefits and reduce costs.
- Conducts formal annual employee performance reviews based on pre-defined KPIs.
- End2End responsibility for ocean freights process efficiency & quality for EGGO brand in KSA & Qatar.
- Guarantee operational continuity for EGGO brand in KSA & Qatar by implementing the right international logistic strategy for ocean freight shipments.
- Delivered cost reductions and savings by optimizing ocean freight trade routes international logistic routes, transportation types, customs borders, carriers and brokers, as well as, reducing detention, demurrages, delays and storages.
- Managed all 3PLs providing inbound logistics services.
- Monitor carrier compliance and results related to ocean freight execution and performance.
- Management of, and interaction with, multiple government authorities.
- Letter of Appreciation: Best Employee Award (2017)
- Orchestrate delivery plan to move packages to reach destinations on schedule.
- Maintaining acceptable inventory levels, controlling cost, maximizing customer on-time deliveries.
- Coordinate and track movement of goods through logistic pathways.
- Coordinate logistics activities with internal/external customers.
- Coach & develop the team skills & ensure performance metrics are met.
- Letter of Appreciation: Best Large Call Center Award Team Member (2012)
- Managed clients’ cases including insurance policies, benefits, eligibility, and claims.
- Collaborated with doctors to process patients’ pre-authorization requests.
- Explained to client’s various available treatment options adhering to eligibility.
- Ensured compliance with policies, ethical standards, laws, & regulations.