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Hatem AlGhamdi, Senior Logistics Manager

Hatem AlGhamdi

Senior Logistics Manager·Classic Fine Foods,

Saudi Arabia

Bachelor's degree, Information System

Work experience

Total years of experience: 14 years, 0 months

Senior Logistics Manager

January 2024 - Present

Classic Fine Foods,

Riyadh, Saudi Arabia

January 2024 - Present

• Orchestrated end-to-end supply chain operations for perishable goods, including freight booking, documentation, import permits, and customs clearance, achieving a 15% reduction in transit and clearance lead time.
• Managed SFDA product registration and import permit issuance, including HS code classification and duty validation, effectively mitigating regulatory exposure and financial risk.
• Implemented compliance audits, SOPs, and documentation governance frameworks, driving a 30% reduction in customs clearance turnaround time.
• Monitored 3PL performance against defined KPIs and optimized FEFO-based inventory controls, reducing waste by 20% and improving inventory turnover by 1.5×.

Company industry:
FMCG
Job role:
Logistics and Transportation

Senior Logistics Specialist

January 2022 - January 2024

Cool Inc.,

Riyadh, Saudi Arabia

January 2022 - January 2024

• Managed inbound logistics and SABER compliance for OS&E procurement across 22 fine-dining restaurant franchises
during the pre-opening phase.
• Ensured full SFDA import compliance and customs & tariff adherence for temperature-sensitive perishable goods,
maintaining product integrity across the cold chain.
• Negotiated freight contracts with key carriers, securing a 30% reduction in freight costs through competitive rate
agreements.
• Monitored 3PL performance KPIs across warehousing and last-mile delivery operations, driving a 25% improvement in
on-time delivery performance.

Company industry:
Catering, Food Service, & Restaurant

Regional Logistics Executive

January 2021 - January 2022

Al-Futtaim Group,

Riyadh, Saudi Arabia

January 2021 - January 2022

• Designed and executed an end-to-end international logistics framework for the EGGO brand across KSA and Qatar,
ensuring operational continuity from launch.
• Optimized ocean freight routing and minimized detention, demurrage, and storage costs, delivering an 18% reduction in
overall logistics expenditure.
• Managed SABER compliance and product registration for both regulated & non-regulated products.
• Monitored 3PL performance KPIs across warehousing and last-mile delivery operations for KSA and Qatar, ensuring
service level adherence and operational continuity.

Company industry:
Retail & Wholesale

Last-Mile Planner

January 2015 - January 2021

FLOW Progressive Logistics,

Riyadh, Saudi Arabia

January 2015 - January 2021

• Directed last-mile delivery operations for IKEA & Amazon, achieving a 98% on-time delivery rate.
• Implemented cost control measures reducing operational expenses by 15% while maintaining optimal inventory levels.
• Managed line-haul transportation between distribution centers and regional logistics hubs, ensuring seamless
connectivity across the network.

Company industry:
Distribution, Supply Chain & Logistics

SR.Officer – Customer Service

February 2012 - August 2014

Bupa Arabia

Jeddah, Saudi Arabia

February 2012 - August 2014

- Letter of Appreciation: Best Large Call Center Award Team Member (2012)
- Managed clients’ cases including insurance policies, benefits, eligibility, and claims.
- Collaborated with doctors to process patients’ pre-authorization requests.
- Explained to client’s various available treatment options adhering to eligibility.
- Ensured compliance with policies, ethical standards, laws, & regulations.

Company industry:
Insurance & TPA
Job role:
Customer Service and Call Center

Education

Saudi Electronic University

May 2017

May 2017

Bachelor's degree, Information System

Saudi Arabia

GPA (rating): Good

GPA (rating): Good

King Saud University

July 2008

July 2008

Higher diploma, Sales Management

Saudi Arabia

GPA (point): 3 out of 5

GPA (point): 3 out of 5

Skills

Warehouse Supervision
Expert
Warehouse Supervision
Expert
Logistics
Expert
Logistics
Expert
Warehouse Operations
Expert
Warehouse Operations
Expert
Last-mile Delivery
Expert
Last-mile Delivery
Expert
Inventory Management
Expert
Inventory Management
Expert
Communication Skills
Expert
Communication Skills
Expert
Logistics Processes Optimization
Expert
Logistics Processes Optimization
Expert
Analytical & Mathematical Skills
Expert
Analytical & Mathematical Skills
Expert
Excel Knowledge
Expert
Excel Knowledge
Expert
Capacity Planning
Expert
Capacity Planning
Expert
Insurance Administration
Expert
Insurance Administration
Expert
Customer Service
Expert
Customer Service
Expert
Supervisory Experience
Expert
Supervisory Experience
Expert
BEST EXECUTION
Intermediate
BEST EXECUTION
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
BUSINESS PROCESS MANAGEMENT
Intermediate
COST CONTROL
Intermediate
COST CONTROL
Intermediate
DATA WAREHOUSING
Intermediate
DATA WAREHOUSING
Intermediate
INVENTORY CONTROL
Intermediate
INVENTORY CONTROL
Intermediate
LINKEDIN
Intermediate
LINKEDIN
Intermediate
LOGISTICS
Intermediate
LOGISTICS
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PROCUREMENT
Intermediate
PROCUREMENT
Intermediate
REGULATORY COMPLIANCE
Intermediate
REGULATORY COMPLIANCE
Intermediate
COLD CHAIN
Intermediate
COLD CHAIN
Intermediate
FINANCIAL EFFICIENCY
Intermediate
FINANCIAL EFFICIENCY
Intermediate
INTERNATIONAL LOGISTICS
Intermediate
INTERNATIONAL LOGISTICS
Intermediate
NETWORK ENGINEERING
Intermediate
NETWORK ENGINEERING
Intermediate
SERVICE LEVEL MANAGEMENT
Intermediate
SERVICE LEVEL MANAGEMENT
Intermediate
THIRD PARTY LOGISTICS
Intermediate
THIRD PARTY LOGISTICS
Intermediate

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Training
Costumer Service Soft Skills
Zain SA Training Center
Jan 2012

Hobbies and interests

Reading Books, Travel