Hatem Salama, Manager, Presales and Solutions Portfolio

Hatem Salama

Manager, Presales and Solutions Portfolio

Abacus Cambridge Partners

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Computer Engineering
Experience
16 years, 1 Months

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Work Experience

Total years of experience :16 years, 1 Months

Manager, Presales and Solutions Portfolio at Abacus Cambridge Partners
  • Saudi Arabia - Riyadh
  • My current job since March 2019

Basically Presales Manager over All SAP Solutions, All industry specific Solutions, and New Technologies

1. Preparing and Managing Stable Demo Environment (Industry wise) (SAP B1, BYD, SF and Ariba)
2. Lesions with Sales Team for better Pre-Sale Activity and to set their expectations
3. Analyze Business process and operation of Customer and recommend best possible solution in SAP. (SAP B1, BYD, SF and Ariba)
4. Preparing, delivering presentations and demos to prospective customers (SAP B1, BYD, SF, Ariba and S4HANA)
5. Business Solution Meeting with Clients to gauge and document the scope of work and possible customization Preparing JOC's and Technical Proposals
6. Facilitate in Preparing Sales Handover Checklist to be handed over to Delivery Team
7. Coordinating, Organizing, Attending Workshops with Abacus Pre-Sales Team across the region to create awareness and leveraging each other experiences
8. Facilitate in Digital Marketing (Content)
9. Organizing Industry Specific Workshops with closely coordination of Sales Team Preparing and delivering Webinars
10. Enablement on Abacus Add-Ons and Coordinating with relevant product managers for further enhancements of the existing Add-On + Identifying future needs
11. Identifying, evaluating third party Add-On's and initiate partnership with SSP's
12. Enabling Delivery Team on Add-ons and other SAP Solutions (SAP BYD)
13. Facilitate in Capacity Building
14. Facilitate in Business Planning

SAP Team Lead at Procons-4IT
  • Saudi Arabia - Riyadh
  • August 2017 to February 2019

 Develop sales and Pre-sales strategies.
 Develop Strategic alliances with partners
 Define the scope for the delivery team
 Liaise between the sales team and delivery team
 Manage strategic accounts and Implementations
 Business analysis and blueprinting.
 Pre-define and assess project estimations time and Budget.
 Gather and analyse clients' business specifications into a detailed design document.
 Design and undertake system testing and support User Acceptance Testing (UAT) paying attention to versioning and transition from development and test to production phases.
 Present regular project updates to the client, as appropriate, throughout the project lifecycle.
 Proactively identify and assess risk.
 Provide alternate solutions where technical constraints impede the business process.
 Produce and maintain customer specific implementation documentation.
 Ensure projects are delivered to customers’ satisfaction within time and on budget
 Adding New Solutions to the Company Portfolio (SAP ByD, SAP C4HANA)
 Liaise between SAP as a vendor, and our sales team to facilitate Lead Generation

Product Development Manager at Ejada Systems Company Ltd
  • Saudi Arabia - Riyadh
  • February 2016 to August 2017

• Conduct Market Research
• Provides information for management by preparing short-term and long-term SAP B1 sales forecasts and special reports and analyses; answering questions and requests.
• Identifying & Assessing Opportunities Based on:
o Customers
o Competitors
o Industry Specific add-ons
o SAP B1 development team
o Ejada’s customer service representatives
o SAP B1 Implementation staff
o My experiences and knowledge of the market and technology
• Follows SAP B1 Product Strategy and Road-map
• Follow-up with Sales Team and Marketing the Sales Pipeline of SAP B1
• Pre-sale Demos and presentations to Prospects showing the Capabilities of SAP B1
• Subject Matter Expert of SAP B1
o Maintain SAP B1 Team by Recruiting, Selecting, Orienting, and Training of new Employees
o Maintain Technical and Professional knowledge of the team by attending educational workshops and events; reviewing professional publications; establishing personal networks; participating in professional societies.

Senior Application Technical Consultant at Microtech
  • Egypt - Cairo
  • August 2015 to February 2016

We are Software house specialized in ERP Solutions
with 2 Main ERP Solutions ( Motammem : and its widely known in Egyptian Market since 1986) and (Infinity : The Most Stable ERP System I've ever worked with lately, and it has a version called Infinity Enterprise for Manufacturing Companies)
With the New Cloud system that our company work with, I'm responsible for training the trainers, End Users, and implement and test the Life Cycles of all modules, enhancing software performance and participating in Creating test cases for it.
Our next phase is to take a leap into manufacturing module with a very powerful useful Manufacture Module.
Prepare and implement Test Cases Scenarios, to the developed Modules of the Applications.
Prepare dashboard (Sales & Purchase Analysis) with OLAP

Senior ERP Techno Functional Consultant at Mazars Mostafa Shawki
  • Egypt - Cairo
  • March 2015 to August 2015

A member of the ERP Consultation and Implementation team of Mazars Mostafa Shawki where we directly work with Massive number of clients (Implementation & Post Implementation Support) providing High Availability, Fast response to the clients needs

In a brief I'm a Techno Functional Consultant responsible for:

SAGE 300 ERP Implementation / Post Implementation Support
General Ledger Module - A/R Module - A/P Module - Inventory Control Module - Project Job Costing Module - OE Module - PO Module - Common Services Module
Crystal Report Design and customization
Business Intelligence Cube Reporting
Sales Analysis
Sales Opportunities
Logistics & Procurement
Database Replication/Backups/Configuration/Transaction audit, High availabilty
ERP Pre-Sale
Remote Support
Creating Support Plans according to ITSM And ISO 20000 Standards
Support on Call

Senior IT Engineer at Egyptian New & Renewable Energy Authority - Kurimat Solar Power Plant
  • Egypt
  • February 2012 to March 2015

IT Administrator and Instrumentation Engineer(Network, Public Address, PBX telephony, Data Center)
, Project Manager of ERP System (SAP Business One integrated with Ceecom M1R1 addon)
▪ Participated in all Implementation phases of SAP Business One ERP
▪ SAP Business One Techno/Functional Consultant
▪ Query Designer
▪ Implemented the ERP System
▪ Management and control of NAS Cloud / NAS Backup
▪ Crystal Report Design
▪ Dealt with all kinds of CISCO Routers/Switches/Latches
▪ Good Knowledge of Virtualization and VMware Workstation
▪ Windows System Administrator
▪ SQL Server Management Studio Solid Knowledge
▪ Fire Fighting Detection System continuously observe and maintain fire fighting alarms on
(Honeywell Notifier ID3000 panel) and try to find out solutions for the problems and nearly 99% of
problems are solved.
▪ Public Address System for two different PA panels (ASTEM, ULTRAK) configuring, installation,
maintaining, and operating it. Defining zones and Areas to connect to PA observe the functionality
of each group and zone, also connect the public address to emergency message when Fire Alarm
in a Special areas occurred
▪ Mobile Radio (Motorola) : Purchasing and Installation of antennas (VHF-UHF) and configuring
base stations (CM160-CM360) and configuring the radio sets (GP340-GP180) also connecting it to
PA systems
▪ IP-PBX Alcatel-lucent OmniPCX RCE configuring and installations and Maintaining

IT Help Desk 1st and 2nd Line Support at Benma Trades
  • Egypt - Suez
  • August 2011 to January 2012

IT Help Desk 1st and 2nd Line Support Aug 2011 to Jan 2012
Benma Trades
• Worked as an IT Help Desk Support, Troubleshooting all H/W and S/W Problems
• Managed to solve several problems for clients and employees in my company
• Participated in Deploying Windows Server 2008 R2 and system client PCs and giving Authorization to clients via Group Policy
• Participated in Deploying Microsoft Exchange 2010

First Lieutenant - IT Engineer at Egyptian Air Forces
  • Egypt - Cairo
  • October 2010 to July 2011

First Lieutenant - IT Engineer Oct 2010 to July 2011
Egyptian Air Forces - Egyptian Military
• Participated in deploying Windows Server 2008 and Microsoft Exchange and ISA Server
• Worked as a System Analyst Gathering Data to Build a Database via SQL Server and Developed it into a functional Database Software with GUI Build by VS.NET
• Problem-solved for many hardware malfunctions such as Hard Drives, Printers, and Scanners

Database Developer at Self-employed
  • Egypt - Cairo
  • April 2008 to October 2010

Designing databases for markets and clinics and Pharmacies

-analyzing data from customers
-building tables and queries with SQL Server
-building GUI with VB.NET
-Testing it
-Deliver On Time

Education

Bachelor's degree, Computer Engineering
  • at Modern Academy for Engineering and Technology
  • November 2009

Modern Academy for Engineering and Technology Sep 2003 to Nov 2009 Cairo, Egypt ▪ English Course ▪ Quantum Physics ▪ Fluid Mechanics ▪ Operating Systems ▪ Databases ▪ C++ Programing ▪ Artificial Intelligence ▪ Programming using ProLog ▪ Computer Organisation ▪ Business Analysis ▪ Neural Networks ▪ Distributed Computer Systems ▪ DCS Digital Signal Processing - DSP • Project: Motion Based System ( Rover with an Observatory IP-CAM) Controlled Wirelessly or by WAN (Internet) it can be used in monitoring or as a mine remover

Specialties & Skills

Languages

Arabic
Expert
English
Expert
French
Beginner
German
Intermediate

Training and Certifications

SAP B1 Certified User (Certificate)
Date Attended:
April 2013
Valid Until:
April 2013
SAP B1 Certified Professional User (Certificate)
Date Attended:
February 2013
Valid Until:
February 2013

Hobbies

  • Reading
    Read about 1000+ Book ( Technology and science is first priority)