Territory Account Manager
Oracle
Total years of experience :16 years, 7 Months
Achievements:
Grew the oracle business in Redington from $0 to $11 million within 2 years
Revived relationships with key oracle partners that generated more than $ 5 million additional revenue to Redington Successfully executed customer marketing events across the region creating pipeline of over $6 million
Penetrated into 12 new mid-market customers for Oracle Cloud infrastructure
Responsible for:
Development of region specific strategic and tactical plans to include customer acquisition strategies, sales/channel strategies and marketing.
Forecasting, sales estimate and large potential opportunities management.
Central point of contact and accountability for all activities across the region Interface with to regional sales leaders of sales, service, operations, finance and marketing to ensure alignment to the plan and efficient execution that is capable of achievinge business results. Continuously mapping current channels, identifying gaps vs opportunity and implementing action plans to develop channels that reach out to target Customer Base Delivering training to channels to ensure appropriate skill sets and product knowledge development within Channel community Identify and develop opportunities within existing accounts by fostering strategic relationship with the end users to increase grow Oracle business
Handling complete sales cycle from inquiries to closing a lead for ERP, CRM, ECM and Infrastructure Solutions.
Handling the complete sales cycle for the following products
Enterprise Resource planning (ERP) Solution
Microsoft Dynamics Axapta
Microsoft Dynamics GP
Epicor
Retail Management Solution (RMS)
Microsoft Retail Management Solution (RMS)
Customer relationship management
Microsoft XRM
Duties:
• Working closely with the Sales Director to prospect, pitch & close new business.
• Gaining a strong knowledge and understanding of a clients’ brand and products.
• Organising weekly team meetings with staff, directors and senior managers.
• Involved in the day to day management of clients. Participation in team building and sales training events.
• Performance monitoring of account executives and account teams.
• Address client concerns and ensure the resolution of issues in a timely manner. Maintaining contact with clients - giving them regular updates.
• In charge of budgets and administration. Oversee existing campaigns to grow key accounts.
• Delivering on-going market analysis and assessment of competitors.
• Retain accounts through the development of strong relationships with key decision makers.
• Coordinating with the Project Manager to Invoice the customer.
• Payment Follow in a professional manner
Achievement:
Achieved my Annual Sales Target within 6 Months and maintaining a very healthy pipeline helping the company expand aggressively in the Saudi Market.
Handling the complete sales cycle for the following products
IT Trainings
SAGE Peachtree Accounting package
Duties:
• Identifying, researching and targeting new business prospects.
• Liaising with new and existing clients over the phone and meeting them face to face.
• Gaining new appointments from hot and cold leads.
• Managing and maintaining databases of potential clients.
• Developing strong working relationships with prospective new clients.
• Producing monthly pipeline reports for management purposes.
• Selling the company services via telephone, online and also in the field.
• Providing support to the sales and marketing team through a variety of additional activities.
Achievement
Handled Peachtree sales and was commended by SAGE for overall performance of CCTS, CCTS was the 2nd best reseller in the Middle East because of which SAGE made CCTS there distributor in the Kingdom of Saudi Arabia.
ACES is a telecom contracting company with kingdom wide operations.
I have worked with ACES on STC Microwave kingdom wide O&M project in the Dispatching and Reporting department. My department was responsible for handling all the Tickets issued by STC for sites having probable Microwave problem. We had to assign the tickets to the engineers and keep updating the ticket with updates from the engineer. We also had to ensure that we are meeting the Key Performance indicators (KPI’s).
I joined the company in April and was promoted to Manager in August. I have handled a team of 11 dispatchers. My Job profile included the following
• Train new joiners and give feedback to the Project Manager
• Prepare daily, weekly and monthly performance reports of the dispatcher and regional performances.
• Attend customer meetings
• Ensure the availability of dispatchers 24/7
• Understand and report all the problems faced by dispatchers and report to the Project Manager
Career Crossroads is a recruitment company based in India. It is ranked 3rd in India for bulk recruitment. My job profile is as follows:
Joined as Recruiter in April 2007
Promoted to Sr. Recruiter in September 2007
Promoted to Team Leader in March 2008, handled a team of 10 recruiters.
Business development
Meet clients requirement
Make sure my team meets monthly target
Prepare monthly performance report
Maintain resume database