Hatoon Nasser

-Listen to customers’ questions and concerns, and provide answers or responses.
-Provide information about products and services.
-Take orders, calculate charges by sending quotations, and process billing or payments.
-Review or make changes to customer accounts.
-Handle returns or complaints.
-Record details of customer contacts and actions taken.
-Review and select standard responses for answers or solutions.
-Refer customers to supervisors or more experienced employees.

-Promote sales by assisting customers and offering suggestions.
-Excellent knowledge of the skincare and the makeup product as well as the perfumes.
-offering the latest collections and promotions.
-Participate in CHANEL Promotion Events.
-One week make-up and skincare touring in the finest showrooms and shops.
-build a customer database and communicate in a professional and convenient level.

-Promote sales by assisting customers and offering suggestions.
-Ability to communicate professionally in person and by phone.
-Stock shelves, counters, and tables with merchandise.
-Provide prompt and courteous service to all customers.
-Utilize product knowledge to promote sales.
-Responsible for ensuring store appearance is clean and presentable at all times.
-Enter register transactions accurately.
-Stay informed of store policies, procedures, and promotions.