Haya Mansour, Assistant Manager

Haya Mansour

Assistant Manager

SUNCRAFT Holdings SAL

Location
Lebanon - Beirut
Education
High school or equivalent, A Level
Experience
20 years, 5 Months

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Work Experience

Total years of experience :20 years, 5 Months

Assistant Manager at SUNCRAFT Holdings SAL
  • Lebanon - Beirut
  • November 2011 to March 2013

Nov.2011 - Present SUNCRAFT Holdings SAL
A Multi National Company in the field of Construction/Agriculture
Responsibilities: • Providing administrative support to the Chairman, including organisation of his schedule, booking meetings, catering and travel arrangements
• Monitoring all of the Chairman's incoming and outgoing communications, and preparing correspondence
• Preparation of reports for both internal and external communications, often to tight deadlines
• Preparation of agendas and minutes for meetings with both internal and external stakeholders in a timely and accurate manner
• Managing and updating database
• Recording expenses
• Research, as directed by the Chairman
• Planning staff events

Data Entry at WEBCOR GROUP
  • Lebanon
  • February 2012 to March 2013

Feb, 2012 - Current WEBCOR GROUP
Data Entry
Responsibilities: • Efficiently handled voluminous data entry task in logistics within deadline

Executive and Personal Assistant to CEO at CSCBank SAL
  • Lebanon - Beirut
  • November 1996 to October 2011

Nov.'1996 - Oct.'2011 CSCBank SAL (Previously CreditCard Services Comopany SAL)
Providing Issuing & Acquiring Credit Card Services to Banks and Institutions in the Middle Eastern, Asian and African Regions.
Executive and Personal Assistant to CEO
Authorized Signatory: Grade 'B'
Responsibilities:
Issues pro Corporate Communication
• Flesh out the profile of the "company behind the brand" (corporate branding);
• Develop ideas to minimize discrepancies between the company's desired identity and brand features;
• Formulate and execute effective procedures in order to facilitate decisions making regarding communication matters;
• Mobilize internal and external support in alignment with the corporate objectives;
• Organize internal events, seminars and conferences, arrange the external meetings with CSC staff and manage the affiliate banks in-house trainings;
• Manage the Intranet and other internal web portals;
• Draft press releases, arrange press conferences and meetings with media professionals and organize events for the media as a group;

Administrator
• Manage; organize and administer the CEO's meetings and diary appointments ( Overseas);
• Prepare and tighten the materials for meetings depending on other parties involved
• Plan and Organize business trips from A to Z starting from fixing the dates and hotel accommodations; flight reservations by ensuring the most convenient and suitable timing aiming to optimize the time management including government relations for entry visas and others.
• Determine the appropriateness of travel expenses spent by CSC staff & Executive Managers on their corporate credit cards, evaluate invoices and submit the related schedules to the chairman's review;
• Maintaining all business letters, minutes of meetings, memos and business plans;
• Handle the company's online purchases.
• Perform administrative duties exercising discretion and judgment;

VIP Customer Service
• Handle VIP clients' requests;
• Perform researches related to business development upon the CEO's request

Operations Manager at Import & Export Textile Company
  • Gambia
  • January 1992 to December 1993

1992 - 1993 Fartex Gambia (Import & Export Textile Company)
Operations Manager
Responsibilities:
• Analyze customer accounts, monthly sales and notes payable.
• Maintain correspondence and conduct follow ups with suppliers regarding shipments, delivery etc.
• Perform the reconciliation of bank and inventory accounts.
• Handle payments to suppliers.
• Review the proper collection of receivables.

Sales Manager at Astons Supermarket Gambia
  • Gambia
  • January 1990 to January 1992

1990 - 1992 Astons Supermarket Gambia
Sales Manager
Responsibilities:
• Schedule, supervise and administrate the marketing/sales operations.
• Monitor, control and evaluate the performance and accomplishment of various employees and vendors.
• Prioritize and allocate resources in order to meet customer demands.
• Assist and supervise the accounting division in relation to book keeping, payroll, and banking.


Part time Jobs

Education

High school or equivalent, A Level
  • at St. Stephens College
  • January 1985

* St. Stephens College (Kent - UK) 1982 - 1985 'O' Level + 'A' Level

High school or equivalent, Science
  • at Holy Rosemary Secondary School
  • January 1982

* Holy Rosemary Secondary School 1978- 1982

High school or equivalent, General
  • at Elementary & Secondary
  • January 1982

Elementary & Secondary

High school or equivalent, Science
  • at National Union School
  • January 1978

* National Union School (Saida- Lebanon) 1973 - 1978

Specialties & Skills

BRANDING
BUSINESS DEVELOPMENT
BUSINESS PLANS
CARD SERVICES
CLIENTS
CREDIT CARD
CUSTOMER SERVICE

Languages

Arabic
Expert
English
Expert
French
Intermediate