هيثم الدقر, Head of Admin and HR

هيثم الدقر

Head of Admin and HR

Al Darwish Engineering

البلد
قطر - الدوحة
التعليم
دكتوراة, Business Administration
الخبرات
19 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :19 years, 7 أشهر

Head of Admin and HR في Al Darwish Engineering
  • قطر - الدوحة
  • يناير 2015 إلى مايو 2020

Experiences

Member of steering committee and managed Admin and HR for 5000 employees and direct supervision the following departments:
• Admin Department:
o General Administration in Head office and other 15 offices on site
o Medical Insurance - Government Relation - Document Control - Admin Policies o Managed Catering Services for 4, 500 labours in Volume of 12 M QR per year.
• HR Department: consist of HR Manager, 15 assistants and officers o Created the HR policies with consistent of Qatar Labour Law o Designed the Grading System o Managed hiring more than 1000 labours abroad
• Medical Department: consist of two physicians and 16 nurses
• Security Department: consist of Security Manager, 6 Supervisors, and 140 Guards
• Branding and Advertising Department: developed the branding/advertising strategy, translate it into implementation steps, and managed the design a printing operation
• Maintenance Department serves The Head Office, 20 sites, and 3 division
• Staff Accommodation: managed 2 accommodations with capacity of 150 employees • Labour Accommodation: managed 8 camps with capacity of 4, 500 labours
• Committee Member of designing the Organization Chart, Authority Matrix,
• Full renovation for Head office 3 levels: design and implementation

References: Dr. Fahd Bakour, Executive Director, Fahd.bakour@gmail.com

General Manager في Eclick Multimedia Solutions
  • قطر - الدوحة
  • ديسمبر 2012 إلى ديسمبر 2014

Work Description:
eclick is a multimedia company specialized in Multimedia: Video Production, Audio Production, Motion Graphic, and Interactive Solutions. Construction Media solution: Time-lapse, Photo and Video Progress reports, Aerial filming, and Satellite Imagery. Web Development: Web Design, Web Hosting, Search Engine Optimization, Social Media Marketing, E-Marketing, Mobile apps, and Gaming.

Experiences
• In charge of the day-to-day running of the business.
• Responsible for the performance, profit and loss, compliance, people management and communication of the business.
• Directing various Business departments to ensure the smooth running of the company.
• Marketing Strategies and business development.
• Monitoring sales performance and push the sales.
• Project management and scheduling workload to meet priorities and targets.
• Encouraging and maintain a positive working environment.
• Maintain excellent relationships with clients, suppliers, and stakeholders.
• Responsible for achieving all performance related targets
• Ensuring that best practice is followed in safety, legality and quality of service.
• Finance & profitability, budgetary control, and assisting company accountants in the formulation of forecasts and budgets.
• Recruitment and training of staff.
• Possessing personality, energy & charisma to inspire, lead and develop staff
• Team building and undertaking staff performance reviews.

Achievements:
• Re-structured the management chart and redefining work flow by introducing processes and procedures.
• Increased employee productivity and the overall efficiency of the units by introducing performance based incentives.
• Increased the company's revenue base by 300% in a highly competitive environment by de-centralizing the sales force and delegating decision making authority.
• Increased production capacity by 40% by analyzing, and embracing the digital evolution and providing latest equipment that meet the market needs
• Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust, by ensuring commitments are met and expectations are exceeded by offering reasonable price without compromising on quality and efficiency.

Senior Marketing Manager في NewBoy
  • الإمارات العربية المتحدة - دبي
  • يناير 2011 إلى نوفمبر 2012

• Established first marketing department and managed marketing budget of $10 million
• Created and implemented marketing strategies, promotion, and business development activities to support six business divisions and two main distribution Channels in KSA and UAE
• Drove 45% sales increase in one year after developed the sales operation and trained 150 sales representatives in UAE and KSA.
• Developed Branding plan, product re-position and differentiation.
• Designed NewBoy Portfolio: Slogan, Vision, Mission, and Values. Market penetration, product and market Development
• Planned and managed the execution of Marketing (ATL & BTL): TVC and Animation, Art Work, and Fulla Magazine Departments.
• Managed all media production activities in house and with third parties in according with TV production procedures
• Carried out a continuous program for marketing research and analysis including market segments, product testing, brand awareness, usage attitudes, buying trends, consumer behavior analysis (parents & kids), and competitors' analysis
• Provided recommendations for improving or adding new product designs and POS materials, Planogram, and Marketing Kit materials
• Assisted with product development, packaging design, and pricing strategies

References:
NewBoy CEO & Founder. Mr. Manar Tarabishi
e-mail: ceo@newboy.com

Senior Media Auditor في BPA WorldWide
  • الولايات المتحدة - كونيتيكت
  • يناير 2003 إلى أكتوبر 2009

• Performed detailed Event Shows auditing
• Performed detailed circulation audits using BPA specific rules and bylaws
• Applied and interpreted BPA policies and procedures and recommended areas of improvement
• Verified subscriber demographic data for the publishing and electronic media industries
• Provided consulting services to members
• Worked within a team environment to achieve corporate growth goals
• Performed events show auditing
• Observed and inspected the registration system occurs in the events show, verified methodology, and analyzes visitor categories
• Observed registration process for Pre-Registered and Onsite Registered: Conference, Exhibits Only, Speakers, Media, and Exhibitors
• Observed and evaluated the effectiveness of overall Event shows
• Trained employees in Event Show Audits

References:
• Event Shows Manager: Mr. John Mikstay. (203) 447-2881 jmikstay@bpaww.com
• Team Leader: Ms. Laura Cullen (203) 447-2876 lcullen@bpaww.com

Branch Manager في Discovery Marketing
  • الولايات المتحدة - ميشيغان
  • سبتمبر 1999 إلى ديسمبر 2003

• In charge of the day-to-day running of the commercial printing business
• Developed complete managerial outline for continued growth and success of Dearborn Branch
• Participated in Strategic Marketing Plan
• Participated in Marketing Research
• Purchased 70% of company's raw materials
• Controlled pricing policy
• Managed workflow and developed the company structure
• Trained employees in Marketing Management

References:
General Manager. Mr. M Chabaan. Tel: (313) 441-0000

الخلفية التعليمية

دكتوراة, Business Administration
  • في BRITISH INSTITUE OF ECONOMICS AND POLITICAL SCINCE
  • مايو 2020
ماجستير, MBA - Marketing
  • في UNIVERSITY OF PHOENIX
  • يونيو 2008

MBA - Master of Business Administration - Marketing UNIVERSITY OF PHOENIX High Honor - GPA 3.63 Norwalk Campus, Connecticut. USA - 2008 References: • Dr. Lynda Wilson, PH.D E-mail: x.edu

بكالوريوس, Business Administration
  • في DAVENPORT UNIVERSITY
  • يناير 2004

BS - Bachelor of Business Administration - Marketing DAVENPORT UNIVERSITY High Honor - GPA 3.81 Dearborn, Michigan. USA - 2004 References: • Dr Jack Daniels, PH.D E-mail:

Specialties & Skills

Team Leadership
University Teaching
MS Project
High level of knowledge of MS Project – SPSS Software
• High level of knowledge of Microsoft Office: "Word, Excel, Access, Front Page, Power Point
Qualified Lead Auditor for quality system ISO 9000 – ISO 14000
Specialist in Hologram and Augmented Reality
• Specialist in creating and designing TV ads’ concept, scenario, and Storyboard
Created and applied special Mobile apps to measure customer satisfactions

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

NLP (الشهادة)
تاريخ الدورة:
September 2006
صالحة لغاية:
October 2006
Lead Auditor Course (الشهادة)
تاريخ الدورة:
October 1997
صالحة لغاية:
October 1997
Marketing 3.0 Values Driven Marketing (الشهادة)
تاريخ الدورة:
April 2011
صالحة لغاية:
April 2011
Essential of communication Skills (الشهادة)
تاريخ الدورة:
June 2011
صالحة لغاية:
June 2011

الهوايات

  • Flying