هيثم ضياء الدين الحاجري

1. Appointed as management representative ensuring QMS meets API Q2 and ISO 9001
requirements.
2. Establish, implement, and maintain the companys QMS in accordance with relevant
standards (e.g., API Q2, ISO 9001, ISO/IEC 17020).
3. Lead internal and external audits to ensure compliance and continuous improvement.
4. Investigate quality issues or client complaints; identify root causes and implement
corrective/preventive actions.
5. Track and report on quality KPIs, non-conformities.
6. Monitor qualifications and certifications of inspectors and ensure compliance with
relevant standards.
7. Maintain records for calibration, inspection procedures, technical documents, and test
certificates.
8. Identify opportunities to improve inspection processes, reduce risk, and enhance service
delivery.

1. Ensure compliance with the requirements of ISO/IEC 17025, API Q2, ISO 9001
standards.
2. Ensure management system procedures, applicable standards, and regulations are
followed.
3. Establish & Prepare of the calibration laboratory for performing calibration & test
activities.
4. Perform all calibration & Testing activities according to QMS Requirements.
5. Provide necessary equipment and tooling for performing of calibration & testing
activities.
6. Prepare & Review of all Lab procedures, forms.
7. Prepare and implement the calibration & maintenance plans.

• Directed calibration and testing operations in laboratory, workshop, and outdoor environments, ensuring adherence to industry standards and regulations.
• Optimized daily workflows by focusing on calibration and testing methodologies, significantly boosting operational efficiency.
• Mentored and developed calibration team members, enhancing their technical skills and improving overall work quality.
• Implemented stringent monitoring of equipment and reference standards, maintaining precise re-calibration schedules to ensure measurement accuracy.
• Collaborated with cross-functional teams to integrate quality control measures, contributing to product reliability and performance.

1. Manage and follow up all calibration/testing processes in lab. and workshop or
outdoor (Rig Site).
2. Supervise day-to-day business activity & calibration / testing technicality.
3. Develop calibration team skills to increase personnel competence and work
quality.
4. Monitor all equipment and reference standards and their re-calibration schedule.
5. Responsible for reviewing and updating calibration and testing certificates.
6. Monitor and implantation of ISO/IEC 17025:2017 standard requirements.
7. Participate in EGAC audit for the accreditation of ISO/IEC 17025:2017.
8. Performing and renewing PT (proficiency testing) for the lab scope of work
(Vacuum - pneumatic, hydraulic pressure gauges & safety valves, micrometers
and calipers).

• Executed precise calibration of pressure, air, vacuum, and electrical gauges, significantly improving measurement accuracy and ensuring compliance with DKD R-6-1 standards.
• Led comprehensive testing of relief valves, guaranteeing compliance with API RP 576 and ASME VIII Div.1 standards, thereby enhancing safety and reliability in mechanical systems.
• Conducted thorough inspections of self-contained breathing apparatus (SCBA), confirming operational readiness and adherence to stringent safety regulations.
• Contributed to the successful implementation of ISO 17025 lab accreditation, reinforcing quality control measures and enhancing laboratory credibility.
• Developed a strong foundation in mechanical engineering principles, focusing on quality assurance and process improvement methodologies.

1. Calibration of various types of pressure, air, vacuum, electrical gauges, weight
indicators and chart recorders in accordance with DKD R-6-1, 2014.standard.
2. Testing of various types of relieve valves in accordance with API RP 576 & API
527
3. Inspection of self-contained breathing apparatus SCBA.
4. Calibrating fixed gas detection systems, portable multi gas detectors (CO, CH4,
H2S and O2), and portable single gas detectors (H2S).
5. Calibration of torque wrenches.
6. Preparing calibration certificates and the related report for each job.
7. Uncertainty calculation for the calibration process.
8. Performing calibration in Seenopex calibration lab or in rig site.
9. Participating in implantation of ISO 17025 accreditation.
10. Familiar with calibration and testing standards such as API, ISO, ASME, DKD
etc…
11. Work with many drilling and service companies as: Halliburton, Baker Hughes,
Schlumberger, Weatherford, Nabors, Turkish petroleum international company
TPIC, Iraqi Drilling Company IDC, Daqing, Antonoil, Greatwall, Bohai,
Zpec, Silk road

• Leveraged expertise in warranty processes to develop and implement efficient quality control measures, ensuring product reliability and customer satisfaction.
• Established and maintained rigorous quality standards in alignment with engineering best practices, promoting compliance and consistency across operations.
• Analyzed warranty claims data to identify trends and areas for improvement, driving enhancements in product design and performance.
• Collaborated with cross-functional teams to optimize repair processes, resulting in reduced turnaround times and increased customer trust.
• Utilized strong analytical skills to manage and assess financial reports, contributing to the overall efficiency of warranty and quality control operations.

• Streamlined the submission and management of warranty claims within the Peugeot dealer network, achieving timely processing and resolution.
• Enhanced communication and operational efficiency by conducting thorough follow-ups on submitted claims.
• Managed credit applications, identifying and rectifying anomalies to boost accuracy and elevate customer satisfaction.
• Ensured compliance with Peugeot Warranty policy across the dealership network, upholding quality standards and reinforcing operational integrity.
• Developed a keen understanding of mechanical systems and quality control processes, positioning myself for a transition into a Mechanical Engineer and Quality Control Engineer role.

• Analyzed and resolved intricate technical challenges, improving workshop operational efficiency and productivity.
• Developed and implemented high-quality engineering solutions, leading to a notable increase in customer satisfaction ratings.
• Leveraged comprehensive expertise in spare parts catalogues to streamline inventory management, effectively minimizing equipment downtime.
• Complied with all safety regulations and protocols, fostering a safer workplace and reducing incident rates.
• Engaged with cross-functional teams to ensure quality assurance and enhance project outcomes, driving continuous improvement initiatives.