هيثم حسين

Selling cyber security products and services to prospective
customers, using solution selling concepts
• Build and maintain executive relationships with customers and
prospects
• Establish a vision and plan to guide a long-term approach to
pipeline generation of revenue targets
• Land, adopt, expand, and deepen sales opportunities
• Handling Vendor and Enterprise customer portfolio in UAE
• Playing a key role to execute company corporate plan focusing on
emerging technology (Security)
• Collaborative and a strong communicator
• Stakeholder management expertise

Handling Vendor and Enterprise customer portfolio in UAE
• Develop revenue-producing relationships with decision making
executives
• Lead negotiations, coordinate complex decision making process,
overcome obstacles to closure and close sales in effective manner
• Maintain up-to-date knowledge of industry trends, technical
developments and government regulations that effect target
markets
• Playing a key role to execute company corporate plan focusing on
emerging technology (Security)
• Collaborative and a strong communicator
• Stakeholder management expertise

•Leading, training, and managing other members of the account management team and dealing with any issues that may arise
•Responsible for managing several accounts and being the face of the company to many clients
•Be a part of PROGIRA event marketing team which includes participation at international conferences
•Building new business relationships using existing industry contacts
•Achieving high sales targets and goals while motivating account executives to do the same
•Manage, track and report on activities and results using PROGIRA CRM system
•Analyse customer needs in terms of current business obstacles and identify opportunities
•Managing PROGIRA client relationships and providing clients with excellent service and support
•Feeding back all suggestions for improvement and market research to senior staff

• Assurance of appropriate capturing, storage, indexing and the quality check of documents in the company’s Electronic Document Management System
• Sole responsibility of the maintenance and storage of hardcopies
• Issuing and distribution of controlled information to managers and employees
• Consultancy for managers and employees in utilizing the company’s document system
• Quality check and verification of incoming technical documents from all concerned divisions and contracted services providers

• Provision of shipping sales to clients
• Handling of customer requests
• Presentation and sales of the company’s service
• Maintenance and development of customer relationships within personal meetings, by mail and telecommunication
• Negotiations and conclusion of sales contracts
• Review of personal sales performance in order to meet and exceed targets
• Generation of cost calculations and provision of customer quotations

Personal contribution: fulfilment and exceed of monthly requested client numbers in order to establish a greater customer base for the company; constant improvement of practices through internal meetings where best practices were shared