Fresh Food Department Head.
MAF Carrefour Hypermarkets
Total years of experience :18 years, 3 Months
Ensure the proper conservation, Utilization and profitability of Department's assets.
Respect National Concepts.
Respect and ensure the respect of security and hygiene procedures (assets and employees) in the store.
Guarantee the quality, the application and protection of company’s Know-How in the store.
Guarantee the quality of services offered to customers in the store.
Stay informed about competition activities in the store’s catchments’ area and take necessary measures.
Guarantee a clear image of assortment, quality and discount in the store
Listen to customers and react rapidly to their requirements.
Report any information that might affect the result of the Company.
Promote and practice communication and participatory management within the team.
Ensure the respect of Labor laws, rules and cultural practices of the country.
Apply the standard management in the Department.
Ensure the efficiency and the availability of the store’s team
Ensure the participation of the team in the quest for enhancement of working conditions and productivity.
Carry out performance evaluation, once a year, with the members of the team.
Identify employees with high potential and growth in the store and propose their evolution
Ensure the agreed commercial policy is applied in the department through product assortment, product presentation, store layouts and signage’s.
Guarantee the sales dynamics and retailtainment. (Attractive display, ambience…) in the store.
Know the actions of the competition and take appropriate measures.
Control the store’s margin level.
Know and guarantee the respect of local laws (safety and protection of customer)
Ensure that the layout facilitates the choice of the customers.
Optimize the purchasing plan for the seasonal events in the store.
Ensure the control of the quality of the stock.
Control the assortment, the quality and the prices of advertised products.
Ensure the stock level is according to the budget.
Ensure the respect of budget/forecast and take corrective measures when necessary.
Propose and manage the application of investments that reinforce the notion of discount, productivity and profitability in the store.
Ensure the respect of advertising plans and rules of communication.
Guarantee the team’s professional image.
Use benchmark to enhance market share.
Report any action that might interfere with the proper functioning of the Company.
Report any action that might interfere with store market share.
Communicate social information that can affect the activities and/or image of the Company.
Guarantee clarity of the information given to the various public of the Company.
Ensure the circulation of information within the hierarchy.
Report any action that might interfere with the proper functioning of the Company.
- Control the operation in selling Area
- Control staff schedule
- Order and receive products due to customers needs
- follow up customer service.
- Follow up Hygiene issues and documentation
- monitor and document waste procedure and internal sale.
- push the sales via better implementation, highlighting promotions and better customer service.
- report to section manager for any complicated issues
The Certificate in BA - systems from A.O.U, matches the major of business management from the Lebanese University. Certificate from the ministry of education for the major equalizing is available.