هيثم سليمان

As a process manager in PA dept., i am leading a team of 15 doctors and nurses. My key accountabilitis include:
- Ensure proper Medical cost and Service management.
- Improve and maintain Quality of medical decisions and patient safety.
- Manage the team efficiency as per common medical practice and alligned with Bupa protocols and policy.
- Process improvement and operation excellence.
- Capability building and people management.
- Support the business and communicate effectively through discussion and reporting of high value calims &/or critical cases with involved parties, take an active part in complaint management and manage any crisis effectively based on already set business continuity plan.
- Compliance to policy and regulation.

Clinical attachment doctor, Victoria Hospital, Blackpool, UK
✓ I was honored to shadow Mr. Arshad Javeed, Consultant Orthopedics and Sports Medicine, attending OP clinics, knee and shoulder arthroscopies.
✓ I got an opportunity to attend trainings and some official matches with Blackpool FC.

Senior Medical Officer, Bupa Arabia for health Insurance, Saudi Arabia.
✓ Being part of Pre-authorization Department under umbrella of Operations; proper medical and policy adjudication are my main roles.
✓ Case management and proper medical decisions in cooperation with treating physicians to insure best service to Bupa member is my mission.
✓ Internal quality checks on medical decisions, capability building of medical officers are my targets.
✓ Proper knowledge of Saudi medicines and health care providers are the main benefits from working in Bupa Arabia.

Brand Technical Manager, Polar Heart Rate Monitoring Equipment.
✓ Designing heart rate monitoring fitness programs for professional athletes and teams.
✓ Proper calculation of training load and recovery time for injury prevention.
✓ Educational sessions to fitness trainers, coaches and field doctors.
✓ Designed seasonal fitness programs to AlAhly FC, Wadi Degla FC, Egyptian Hockey team and Egyptian Pentathlon team.

Sports Medicine Physician, AlNasr Sporting Club, Cairo, Egypt.
✓ Pre-season medical checkup, lab. & radiological investigations.
✓ Proper sports related injury diagnosis, follow up rehabilitation program and decision when to return to participate.
✓ Follow up nutrition programs, psychological support for athletes.
✓ Emergency management of sports related field injury.

Resident of Orthopedics and Traumatology, AlHelmiya Military H.
✓ Manage A&E cases, orthopedics emergency case management.
✓ Orthopedics OP clinic.
✓ Knee/Hip transplantation, internal fixation (Open or closed) & arthroscopies surgeries.

Clinical attachment doctor, Victoria Hospital, Blackpool, UK.
✓ I was honored to shadow Mr. M. Ravi, Consultant general surgery and Mr. Duthie, Consultant Ob/Gyn through various OP clinics, ward management and OR skills.
✓ I got acquainted to British healthcare system through NHS with proper management of various surgical and gynecological cases.

Resident of Obstetrics & Gynecology, Ain Shams Maternity Hospital.
✓ Manage obstetrics ER, Delivery room and post-delivery care.
✓ Obstetrics & Gynecology OP clinics and wards management.
✓ Gynecological surgeries, laparoscopies &/or Hysteroscopy.