Hazar Abou Koura, Assistant HR Manager

Hazar Abou Koura

Assistant HR Manager

Zahabia com

Location
Egypt - Cairo
Education
Bachelor's degree, English Literature
Experience
23 years, 7 Months

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Work Experience

Total years of experience :23 years, 7 Months

Assistant HR Manager at Zahabia com
  • Egypt
  • My current job since November 2017

Trained more than 15-member management team on interviewing techniques and best practices,
conducting workshops and coaching sessions that contributed to sound hiring decisions.
* Devised creative and cost-effective incentive and morale-boosting programs (including special
events and a tiered awards structure) that increased employee satisfaction and productivity.
* Reworked new-hire orientation program to include HR information and company resources.
* Reduced reliance on the company and increased reliance on agencies, saving the corporation
hundreds of thousands pounds each month.
* Manage HR procedures by organizing and overseeing all staff appraisal processes in addition
to hiring, choosing, on boarding, and training personnel.
* Maintain the organization's records and archival information using a functional retrieval system
(file maker program).
* Manage and administer the organization's human resource needs, such as hiring new employees,
handling health and other employee benefits, keeping personnel records, and making sure
personnel policies are current.
* Create TORs, job postings, short listing, interviews, and hiring procedures.
* Create contracts for the project and foundation personnel in Cairo & Hurghada.
* Conduct exit interviews; manage staff relations and evaluation in Cairo & Hurghada
* Monitor leave records of project and foundation workers in Cairo and Hurghada.
* Manage the medical insurance program for project and foundation staff.
* Create a training plan based on staff needs.
* Train the staff in administrative skills.
* Monitor leave records of project and foundation staff in Cairo and Hurghada
* Implemented new record filing system allowing access to trapped data from all levels of the
organization.
* Responsible for reporting and communicating business decisions to stakeholders.

Senior Research Analyst at Nielsen Amer Company
  • Egypt
  • February 2010 to August 2017

Responsible for the qualitative and quantitative research of the MENA region. generated
effective insights from volatile data during the Arab Spring which proved instrumental in
monitoring demands. Research ultimately played a pivotal role in the design of future sector
plans.
* Designed and executed research spanning multiple countries and the GCC countries.

Office Manager at NR International Com
  • Egypt
  • August 2000 to August 2010

Responsible for all office operations and scheduling across the organization.
* Establish creative processes which improved overall performance of personnel.
* Oversaw quality control increasing revenue and reducing production times.
* Coached new hires and oversaw their integration into the company, contributing to organizational
growth.
* Main point of communication across all levels regarding strategy and objectives. Ensuring initiatives
adhere tocompany budget.
* Reviewed and communicated client and staff feedback. Incentivizing requisite adjustments in line
with theorganization's objectives.

Education

Bachelor's degree, English Literature
  • at Ain Shams University
  • June 1997

courses: International Associate of Administrative Professionals * Teaching Certification

Specialties & Skills

Board Relations
Decision Making
Leadership
Teamwork
Problem Solving
ORGANIZATIONAL SKILLS
PERSONNEL
PROCESS ENGINEERING
ADMINISTRATION
BENEFITS ADMINISTRATION
BUDGETING
COACHING
CONTRACT MANAGEMENT
CUSTOMER RELATIONS
EVENT MANAGEMENT

Languages

English
Expert

Training and Certifications

ليسانس آداب - English Literature (Certificate)
Date Attended:
October 1992