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hazel castillo, Receptionist cum Secretary

hazel castillo

Receptionist cum Secretary ·Construction Development Company LLC

Qatar

High school or equivalent,

Work experience

Total years of experience: 12 years, 11 months

Receptionist cum Secretary

July 2014 - February 2018

Construction Development Company LLC

Doha, Qatar

July 2014 - February 2018

• Meeting and greeting clients
• Prepares of meetings, filling of documents all in and put
• Maintain calendar anf schedule appointments
• Answer telephone calls and transfer calls to the appropriate person
• Call International and forwarding calls
• Filled all important documents
• Take telephone calls and make appointments
• Greet visitors and provide information requested
• Booking meeting
• Update employee attendance and visitor's revords
• Update employee attendance and visitor's records
• Keep work area clean and tidy on a constant basis
• Keep work area clean and tidy on a constant basis
• Received invoice and release cheque
• Arrange parking visitor's
• Arrange parking visitor's
• Answer inquiries regarding services and availability of the personel
• Greet clients, visitors and request as the enter into office
• Provide information regarding products or services of the company
• Provide information to callers over the telephone
• Schedule staff appointments which clients or company representative
• Sending updated cheque list by email
• Assist, received delivers from supplier
Company industry:
Construction & Building
Job role:
Secretarial

Secretary Executive / Receptionist

March 2013 - May 2014

Happy Land Group W.L.L

France

March 2013 - May 2014

Company Name: Happy Land Group W.L.L
Address: Doha Qatar
Inclusive Date: March 5, 2013 - May, 2014 (Present)
Position: Secretary Executive / Receptionist


Duties and Responsibilities:
❖ Custodian of all personnel records (employment and social welfare records)
❖ Prepares department reports and evaluation reports for each project the company has undertaken with respect to the Operations Department.
❖ Prepares of meetings, filling of documents all in and out ❖ Maintain and organize all office supplies
❖ Maintain calendar, schedule appointments and meeting rooms.
❖ Received incoming calls/ Faxed messages and transmit outgoing communications
❖ Filed all important documents
❖ Take telephone calls and make appointments
❖ Greet visitors and provide information requested
❖ Encode communications and monthly reports
Job role:
Other

Sales Representative / Product promoter

October 2013 - January 2014

Duty free

France

October 2013 - January 2014

Company Name: Duty free (Part-time Job)
Address: Doha Qatar, Old Airport
Inclusive Date: October 2013 to January, 2014
Position: Sales Representative / Product promoter

Products handled: Beauty products, Barbie Shop and etc.


Duties and Responsibilities: ❖ Interact with consumers and give them information to help them choose what products to buy.
❖ Be prepared to give customers time to consider
❖ Explain the product loud and clear in order the customer can understand well
❖ Love what you're doing when selling products
❖ Knows how to deal with the customer
❖ Give product demonstrations.
❖ Be honest
Company industry:
Retail & Wholesale
Job role:
Sales

Sales / Product promoter

May 2013 - August 2013

ALI BIN ALI GROUP

France

May 2013 - August 2013

Company Name: ALI BIN ALI GROUP (Part-time Job)
Address: Doha Qatar
Inclusive Date: May to August, 2013
Position: Sales / Product promoter

Products handled: Cheese products, Beauty products and etc.


Duties and Responsibilities:
❖ Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
❖ Giving advice and guidance on product selection to customers
❖ Offer samples of products in stores or generate awareness through contest or by distributing brochures in public.
❖ Assigned in different areas in Qatar ( malls, supermarket, etc.)
❖ Spread your product information
Company industry:
FMCG
Job role:
Sales

Staff - Office of the Resident Auditor

August 2009 - December 2012

Department of the Interior and Local Government

August 2009 - December 2012

Company Name: Department of the Interior and Local Government (DILG)
Address: Caraga Regional Office Butuan City
Inclusive Date: August 1, 2009 to December 20, 2012
Position: Staff - Office of the Resident Auditor of the
Commission on Audit (COA)


Duties and Responsibilities:
❖ Assists/ Encodes communication and reports of the Residence Auditor
❖ Received and checked reports submitted by the DILG Field offices
❖ Conduct inventory of office equipment/ Supplies of DILG Regional office and filed offices
❖ Facilitates official request of the DILG Personnel for Auditor's approval
❖ Filed and recorded all important documents
❖ Maintained cleanliness of the office and do other tasted assigned to me
Company industry:
Public Administration
Job role:
Other

Posting Clerk

August 2011 - November 2012

DILG Caraga Employees Multi/Purpose Cooperative

August 2011 - November 2012

Company Name: DILG Caraga Employees Multi/Purpose Cooperative
(DILG - CEMPC)
Inclusive Date: August 1, 2011 to November 15, 2012 (Part-time Job)
Position: Posting Clerk


Duties and Responsibilities:
❖ Updates monthly ledger of the DILG coop members
❖ Prepares Monthly Billing Statements
❖ Provides individual ledger to all DILG field offices
Job role:
Accounting and Auditing

Beauty Consultant

July 2008 - July 2009

AVON Company

Philippines

July 2008 - July 2009

Company Name: AVON Company for women
Address: Butuan City, Philippines
Inclusive Date: July 5, 2008 to July 15, 2009
Position: Beauty Consultant

Duties and Responsibilities:
❖ Introduce customer to the latest products by offering samples, demonstrating their usage and explaining their benefits.
❖ Recommend products to suit the customer's colorings, skin-type and face shape.
❖ Indorsing particular products.
❖ Keeping records of regular customer in order to provide a personalized service.
❖ Helps the customer to choose what kind of beauty products and gives advice to improve their overall appearance and well-being.
❖ Interrelate with customer and promote 100 percent customer satisfaction.
❖ Keep account of inventory levels and restock when necessary.
Company industry:
Sales Outsourcing
Job role:
Sales

Receptionist

June 2006 - November 2008

Heights Exhibition and Conferences

France

June 2006 - November 2008

Company Name: Heights Exhibition and Conferences (Part-time Job)
Address: Doha Qatar
Inclusive Date: June 4 - 6, & November 6 - 8, 2013
Position: Receptionist


Duties and Responsibilities:
❖ Assists visitors and inform the person concern
❖ Data Encode
Company industry:
Other Business Support Services
Job role:
Customer Service and Call Center

Staff - Office of the Resident Auditor of the Commission on Audit (PNP)

January 2005 - June 2008

National Police Commission

January 2005 - June 2008

Company Name: National Police Commission (PNP)
Address: Camp Rafael Rodriquez, Libertad, Butuan City
Inclusive Date: January 5, 2005 - June 30, 2008
Position: Staff - Office of the Resident Auditor of the Commission on Audit (PNP)


Duties and Responsibilities:
❖ Received incoming calls/ Faxed messages and transmit outgoing communications
❖ Encode communications and assist Auditor's monthly reports for submission to COA Regional Office
❖ Monitor the locator chart of Auditor and the monthly submission chart of DILG field offices
❖ Filed/ recorded properly all reports submitted
❖ Maintained cleanliness and properly arranged office equipments and documents
Company industry:
Public Administration
Job role:
Other

Education

Asian College Foundation

January 2008

January 2008

High school or equivalent

Asian College Foundation Course: Caregiver (2007 - 2008) Agusan Colleges Incorporated

Agusan National High School

January 2001

January 2001

High school or equivalent

Secondary: Agusan National High School (1998 - 2001)

Butuan Central Elementary School

January 1998

January 1998

High school or equivalent

Primary: Butuan Central Elementary School (1995 - 1998)

Skills

AUDIT
AUDIT
BILLING
Intermediate
BILLING
Intermediate
CLERK
Intermediate
CLERK
Intermediate
GREET
Intermediate
GREET
Intermediate
INCOMING CALLS
Expert
INCOMING CALLS
Expert
INVENTORY
Expert
INVENTORY
Expert
OFFICE SUPPLIES
Intermediate
OFFICE SUPPLIES
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
POSTING
Intermediate
POSTING
Intermediate
RECEPTIONIST
Expert
RECEPTIONIST
Expert