Hazel Lalu, Secretary to the Vice President - IT

Hazel Lalu

Secretary to the Vice President - IT

DAMAC Properties

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Business Administration
Experience
15 years, 7 Months

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Work Experience

Total years of experience :15 years, 7 Months

Secretary to the Vice President - IT at DAMAC Properties
  • United Arab Emirates - Dubai
  • February 2006 to November 2018

• Manage the VP of IT’s Office - forms, documents, etc.
• Responsible for handling the calendar of the VP of IT
• Coordinating/Scheduling Meetings
• Responsible for processing purchase requisitions, purchase orders, receiving of goods and payments using IPMS (Oracle System)
• Responsible for Administrative Coordination for the IT Team and Department
• Document Management - maintaining proper documentation of purchased items, warranties, AMC, Licenses, etc.
• Provides the necessary reports for/like IT Quarterly Progress Reports, IT Yearly Budgets, Monthly IT Expenditures in Millions.
• IT Asset Management for the Company - purchasing, inventory and stock management of 12 million in value
• Responsible for the Petty cash of the Department like auditing and replenishment.
• International Coordination with vendors for quotations, deliveries and payments - GCC Countries, India, Egypt, UK and US
• Consumable Management- Inventory, Purchasing, Maintaining of Stocks, Issuing for the entire company using a Foxpro Program and Savvion
• Responsible for Managing 2 resources
• Preparation for Technical Specifications for Procurement

Technical Customer Care Representattive at Convergys Services Philippines Inc.
  • Philippines
  • August 2004 to October 2005

·Responsible for representing Technical Support to their customers by handling calls promptly, interacting with customers to determine their needs, and providing consistent, hiqh quality service and accurate information to their customers.

·Attend periodic team and call center meetings, as well as training sessions to develop your skills and competencies.

Recveptionist/Service Coordinator at Astral Data Systems
  • Philippines
  • May 2002 to November 2002

·Responsible for answering phone calls and sales inquiries
·Coordinates all instructions/ problems of the computer with the technician.
·Responsible for informing the client regarding the status or necessary repairs to be done to their computers.
·Provides needed documentation requirements.
·Provides the necessary reports and quotations for the clients.
·Schedule the clients asking for service.
·Determining the underwarranty items or not for billing purposes
·Fax service reports and quotations.

Planning Asst./Administrative Assistant at Levi's Strauss Phils. Inc.
  • Philippines
  • January 2001 to June 2001

·Responsible for assisting the planner in encoding the data using the Styleman program which determines the style, how many per style, for what country, and details regarding the sewing instructions.
·Distributing the copies of styleman printout/instructions per department.
·Encoding necessary paper works like stock availability, styleman, supporting documents etc.
·Double-checking the inventories.
·Photocopies the styleman printouts/instructions and other documents.
·Fax documents to clients.

·Coordinates all activities of various Sourcing/ACFR functions.
·Provides needed administrative support to the team.
·Responsible for the documentation requirements of Sourcing & Logistics/ACFR team.
·Responsible also in doing the Garment Purchase Agreement using the new OPS.
·Responsible for the Petty cash of the department like auditing and replenishment.
·Responsible for the office stocks & equipment.

Cashier at Intercon food Ventures/Jollibee
  • Philippines
  • February 1999 to June 1999

as a cashier

Education

Bachelor's degree, Business Administration
  • at University Of Santo Tomas
  • May 2000
High school or equivalent,
  • at St. Mary's College
  • March 1996

Specialties & Skills

Instructions
Administration
Technical Support
Business Administration
computer literate (software/hardware)
customer service(technical support)

Languages

English
Expert
Tagalog
Expert