Hazel Ferreira, HR & Office Manager

Hazel Ferreira

HR & Office Manager

Gunnebo Middle East FZE

Location
United Arab Emirates
Education
Bachelor's degree, Psychology
Experience
17 years, 4 Months

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Work Experience

Total years of experience :17 years, 4 Months

HR & Office Manager at Gunnebo Middle East FZE
  • United Arab Emirates - Dubai
  • My current job since July 2019

Manage and coordinates the human resources function for the Middle East region and
oversee office operations for both mainland and free zone companies in Dubai.

Coordinates with HQ and legal partners in ensuring all requirements in maintaining and renewing licenses are complete and up to date

Manage the onboarding process and ensure new employees are oriented properly in the group culture and values

Ensure group processes (i.e. performance and salary reviews) are carried out effectively and within the required period.

Provide high-level administrative support to all corporate services departments including HR, Finance, Sales, and Marketing.

Coordinates and ensure all necessary insurances are renewed on time.

Provide direct executive support including travel arrangements to C-Level executives in the region and for visiting executives for the global group and guests .

Coordinate logistics for meetings, conferences, and product launch.

Managing purchase requisitions and vendor payments in support of strategic activities and processing of monthly corporate expenses

Develop and execute CSR programs for the region as well as conduct periodic program reviews to assess outcome and effectiveness.

Admin Team Leader at Dubai Sports City
  • United Arab Emirates
  • My current job since February 2013

One of the pioneer staff of the Football zone. Supports operations by supervising staff; planning, organizing and implementing administrative systems
My duties include
 Provide administrative support to the Operations Manager, Football Director, Football Manager and coaching staff.
 Maintains administrative staff by recruiting, selecting, orienting, and training employees
 Identifying needs for the front office, establishing policies, procedures, and work schedules.
 Implemented and manages the day-to-day operations of the football zone - football programs, including the
financial, clerical and front office/customer support services. Make decisions relating to the day-to-day management
and operation of the football zone’s administrative functions.
 Completes special projects by organizing and coordinating information and requirements. Planning, arranging, and
meeting schedules.
 Acts as the liaison between the students, parents and coaches.
 Drafting and interpreting regulations and dealing with queries and complaints procedures.
 Prepares financial reports and ensuring financial systems are followed
 Liaising with partner institutions, external agencies, government departments and prospective clients
 Arranging and preparing requirements of coaching staff and students for International trips
 Promotes the football program through positive relations with community, parents, and students.

Office Manager at IFA SPORT
  • United Arab Emirates - Dubai
  • November 2015 to July 2019
Sales Executive at Lunad Media and Communications (Du Yellow Pages)
  • United Arab Emirates
  • January 2011 to February 2013

Selling a comprehensive portfolio of advertising for both print and online medium
Achievements
 Exceeded annual quota (achieved 134%)
 Awarded bonus on multiple occasions for exceeding sales targets

Internet Advertising Consultant at WebSales Inc. (e-Yellow Pages); Directories Philippines Inc
  • Philippines
  • April 2010 to January 2011

Internet Advertising Consultant (April 2010 - January 2011)
WebSales Inc. (e-Yellow Pages); Directories Philippines Inc

Team leader for a group of six sales executives selling advertising space for yellow pages in the Philippines, consulting with clients from small, medium, and large size businesses about advertising options to increase their market by utilizing customized electronic advertising or optimized web search solutions

Achievements
• Exceeded agreed revenue targets for 6 consecutive months
• Achieved Top advertising consultant award for 5 consecutive months
• Top Achiever in the company for Q3

HR Specialist / Executive Assistant –Supervisor at One World Telecommunications (OWTel)
  • Philippines
  • February 2009 to March 2010

I was initially hired as an HR specialist handling recruitment but was subsequently promoted and given the additional responsibility on managing employee compensation and benefits as well as employee relations. Providing administrative support and supervising administrative staffs. Following the promotion I reported directly to the CEO and worked closely with senior managers in Philippines, Hong Kong, Canada and USA.

Achievements
• Awarded certificate of excellence for identifying security weaknesses in the Human Resources Information System
• Identified users who had made fraudulent use of the HRIS system

Recruitment Specialist / HR Generalist at Honda Cars Makati Inc – Ayala Automotive Group
  • Philippines
  • January 2007 to February 2009

As a recruitment specialist assigned in the central HR (main office), I handled and monitored the recruitment in all branches under Honda Cars Makati, Inc. - Ayala Automotive Inc. I Prepared recruitment reports and handled and monitored all recruitment activities like job fairs, school tie-ups, OJT, etc.
As an HR Generalist (assigned to branch), I handled recruitment, payroll & benefits, facilitated and coordinated company orientations, as well as sales and marketing training. I also handled and coordinated company events and employee relations activity dealing with other branches and suppliers.

Achievements

• I was awarded “employee of the month” in October and November 2007 as well as in January and February 2008.
• Awarded top employee for the 3rd quarter 2007 and 1st quarter 2008.
• Been awarded Rep of the month on numerous occasions
• Successful track record of closing business other sales reps failed to close
• Awarded bonus on multiple occasions for exceeding sales targets

Education

Bachelor's degree, Psychology
  • at ST. SCHOLASTICA’S COLLEGE MANILA (English School)
  • January 2006

Specialties & Skills

Performance Management
Recruitment
Labor Law
Employee Relations
ADMINISTRACIÓN DE BENEFICIOS
ADMINISTRATION
ADMINISTRATIVE SUPPORT
CLERICAL
CUSTOMER RELATIONS
RECRUITING
SUPERVISORY SKILLS
Executive Support
Office Management

Languages

English
Expert
Tagalog
Expert

Training and Certifications

Certified Human Resources Manager (Certificate)
Date Attended:
November 2021
Valid Until:
December 2026