Airport Representative
Sheraton Deira
Total years of experience :14 years, 8 Months
Airport Representative 2009- Present
• To meet and assist the guest courteously and efficiently.
• To provide information to any guest or visitor's inquiry
• Know the goals of the hotels and the department and how you can help to meet and exceed the goals.
• Handle any guest problems or complaints in a professional and hospitable manner
• Ensure that all arrivals are being paged for and assisted to the respective transportation.
• To check the arrival pick-up reports and to organize the paging time.
• Any additional pick-up to be added in the desk and board reports.
• Have a good working knowledge of the hotel rates, packages, promotions, Ask questions when barriers arise or in a new situation.
• Handling calls for concierge, bell desk as well as the operator whenever necessary.
Admin Executive 2013 to present
• Updating the driver’s schedule
• Preparing stationary reports and requests
• Ensuring that the vehicle information spreadsheet is up to date
• Answering calls and responding to requests and inquiries in a professional manner.
• Making sure that the staff uniforms are properly kept and logged
• Responsible for keeping the office and the reception area tidy at all times
• All issues of maintenance, repairs and servicing must be attended promptly
• Email correspondence
• Greeting and welcoming incoming guests
• Liase with other departments for any ad hoc job requirements
• Flower ordering to be distributed to other café branches
Retail Executive
Ensures that retail products meets the standards, as well as oversees the daily appearance and upkeep of the retail displays.
Edits the daily signage for proper spelling and descriptions.
Works with Chef to plan seasonal, holiday specials and offerings and display of items.
job involves taking product inventory, stocking shelves, and ensures the first in first out policy
Attaching price tags and packaging of merchandise.
Receiving and storing the delivery of large amounts of stocks.
Assists in stocking sales floor, stock rotation, displays and organization of merchandise.
Sorts and prices merchandise in accordance to quality and pricing guidelines.
Reports supply needs to manager.
Responsible in making sure that stock transfers are properly documented and liaising with drivers for daily café outlets run.
Airport Representative 2009- Present • To meet and assist the guest courteously and efficiently. • To provide information to any guest or visitor's inquiry • Know the goals of the hotels and the department and how you can help to meet and exceed the goals. • Handle any guest problems or complaints in a professional and hospitable manner • Ensure that all arrivals are being paged for and assisted to the respective transportation. • To check the arrival pick-up reports and to organize the paging time. • Any additional pick-up to be added in the desk and board reports. • Have a good working knowledge of the hotel rates, packages, promotions, Ask questions when barriers arise or in a new situation. • Handling calls for concierge, bell desk as well as the operator whenever necessary