Hazem Abou Nabout

I am handling Sales in Syria-Lebanon-Jordan and Iraq. I started my job in 10-08-2008.our sales to these countries were Zero. Now we have 20 key accounts in my aria. Volume could reach 0.5 -0.75 Million USD monthly.
I achieved this progress getting help of our sales director, who added to my experience more patience, Focusing and Decision-making capacity.
In our company we are selling Hard Drives, Optical Drives.VGA cards and Motherboards. These products are known as Key products in Computer Hardware Market.
we could in my markets to push some brands like Hitachi HDD which was a Little demand brand in this field, by supporting, daily following up, and daily reporting our sales directors and products manager.
My responsibilities:
• Find customers, check their pay ability, reputation in market, and start fast cash deals with them.
• Focus in customers who can buy the products what I have in our stores, and pay attention to market demands for any new brand, and report it to management.
• Following up all payments, issue quarterly statement to be signed and stamped by customers, to avoid any kind of mistakes and to resolve any problem in the time.
• Manage stable profitability and increase it day by day.
• Give quarterly forecast to management, the thing what can help us control the stocks and stores.
• Study the credit profiles in region carefully, and provide my recommendations to management to help them make the correct decisions.
• Increase monthly turnovers, and focus in good profit items.
• Make a decision in any case and be responsible for that.

responsibilities:

• Starting from my experience in Russian market I am the person in charge to choose which products and models we will do there.
• Choosing the products and models carefully depending on what quality and view the item must has to be more salable in Russian market.
• Take care and advice about how to do the packing, choose the exact Russian characters and phrases to put in packing.
• Use the right suppliers who can give us more facilities in payment and delivery time...
• Make the invoice and the packing list by myself and send to shipping company in Moscow in order to make pricing to our container, and here we have important point that each container has its own price of shipping and clearance.
• Follow up the shipping company till they will get the containers in China port.
• Responsible to make the costing file and the Russian price list. Depending on Moscow prices and the real margin what we can get from each individual item.

• Set the office territory and prepare all the documents of office and store renting, prepare the documents of Company opening account and waiting for the authorized person to sign all this documents.
• Make the necessary promotion and marketing activities before Arriving the first order, showing our customers real samples of our products, to close fast deals, and this will help to save some storing and manpower expenses.
• Responsible to give a forecast to the next orders as soon as possible, to save and use all available time.
• Search new customers and enlarge our customer database to include second tier customers. The level what my sales policy will focus in.
• Search for new products what market can require, in fast future to add components business like RAM and CPU as Back2Back orders.

Managing all In-Country Sales, (Finding Customers, Closing deals, daily follow up, Logistic, payment follow up …)
• Involved in identifying new business opportunities.
• Responsible for increasing and developing existing client business.
• Responsible for recruiting and developing a sales team to manage existing business and to train them to develop new business.
• Acting as a bridge between clients and other Dubai based departments.
• Eventually supervising, motivating and monitoring team performance.
• Setting budget / targets for the team.
• Maintaining detailed knowledge of the company’s profile
• Responsible for planning, agreeing, implementing, following up on the annual business plan in the market with our distributor resulting in the achievement of monthly and annual business commitments.
• Ensure the distributor has the entire needed document, promotional brochures, & other needed support.
• Lead local and regional shows / conferences to promote the product and contact new customers.
• Building strong relations with our distributors, trade and government authorities. Spending minimum 25% of time in trade working with the distributor team.

 Daily responsibilities involved supervising customer channels, preparing daily / weekly production and man hour reports.
 Present and sell company products and services to current and potential clients.
 Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
 Follow up on new leads and referrals Identify sales prospects and contact these and other accounts as assigned.
 Prepare presentations, proposals and sales contracts.
 Develop and maintain sales materials and current product knowledge.
 Establish and maintain current client and potential client relationships.
 Prepare paperwork to activate and maintain contract services.
 Directing, monitoring and coordinating, sectional processes, evaluations and plans, to guarantee standard running conditions and process productivity in accordance to daily / monthly production plans and schedule.
Submitting monthly data of performance parameters to the upper management, along with proposals to eliminate bottlenecks in production operations.
Product: Computer Parts/Accessories, Home Appliances (www.discovery-int.com)
Markets: Syria, Lebanon, Palestine, Jordan. And CIS countries.