Hazem Ibrahim, Sales Team Lead - Partnerships Executive

Hazem Ibrahim

Sales Team Lead - Partnerships Executive

TopEdu Academy

Location
Egypt - Cairo - Downtown Cairo
Education
Bachelor's degree, Law
Experience
6 years, 2 Months

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Work Experience

Total years of experience :6 years, 2 Months

Sales Team Lead - Partnerships Executive at TopEdu Academy
  • Egypt - Cairo
  • My current job since December 2021

● Acquired the title “Top-achiever” by achieving 150% of the target within my first month of training.
● Became the Sales Team Leader by my second month.
● Provided the team with the necessary skills and techniques required to provide real value to students alongside giving them new insight about studying abroad.
● Successfully opened two new branches for the company in high-demand areas, including the Abu Dhabi branch.
● Gained experience in employer branding, social media, and student recruiting. Implementing solutions by developing and executing a targeted recruitment strategy resulted in the placement of over 400 students in various organizations.
● Increased the number of qualified applicants by 35% and improved the student placement rate by 20%, increased student satisfaction rate by 80% by demonstrating high-level customer service, proactive admissions service, and managing new business offers with our channel partners.
● Demonstrated success in building relationships with various educational institutions, developing and executing marketing plans, and creating a positive student experience through the recruitment process.
● Expanded the partnerships base with more than 20 new trusted partners varied from universities, recruitment agencies and other educational institutes.

Translator and Editor at Science News
  • Egypt
  • May 2020 to March 2021

● Provided the translation team with journalistic guidelines to follow through which improved the quality of translated material by 90%
● Improved the productivity level of the team by using "Trello" and "Click Up" for project management instead of Facebook groups.
● Implemented new translation tools like "SmartCat" and "MemoQ" which improved the productivity of the team by 65% and the quality of the published materials.
● Researched specific scientific topics related to medical fields.

Project Coordinator at Xerox
  • Egypt - Cairo
  • January 2018 to February 2020

● Over-viewed the complete process of clients' resources archiving starting from receiving, handling, archiving, data entry, and website documentation.
● Increased the overall productivity of the different departments and the whole project by 60%.
● Provided the documentation team with the necessary training for time management and document handling which reduced the average handling time of documents by 35% which Increased delivery time and meeting deadlines efficiency.
● Increased customer satisfaction with the user experience by working alongside the web development department by improving a more user-friendly platform for clients.

Telesales Representative at iCall Outsourcing
  • Egypt - Cairo
  • January 2017 to July 2017

● Provided US Seniors with Medicare supplies.
● Ensured a high level of customer satisfaction by building trust.
● Improved the working script by following US commercials and updates regarding Medicare.

Education

Bachelor's degree, Law
  • at Ain Shams University
  • September 2020

Specialties & Skills

Sales Training
Content Writing
Translation
CRM software
B2B Sales
CUSTOMER RELATIONS
CUSTOMER SATISFACTION
SHELL SCRIPTING
ACCOUNT MANAGEMENT
BRAND MANAGEMENT
CLOSING
CUSTOMER SERVICE
DATA ENTRY

Social Profiles

Personal Website
Personal Website

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Languages

Arabic
Expert
English
Expert