Hazem Mamdouh, Business Unit Manager

Hazem Mamdouh

Business Unit Manager

Integrated Office Systems

Location
Egypt - Cairo
Education
Bachelor's degree, computer
Experience
7 years, 6 Months

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Work Experience

Total years of experience :7 years, 6 Months

Business Unit Manager at Integrated Office Systems
  • Egypt - Cairo
  • August 2009 to November 2013

Gain appointment With Vice Chairmen, It Managers and administrators to Provide suitable Professional solutions to the company needs According to Researches and Development That required by the Customer Budget to provide High customer satisfaction by TCO “ TOTAL COST OF OWNERSHIP”
And provide also High customer service and training to reach the Exclusive choice for the Vendor.

Store Manager at www.tradelinestores.com
  • Egypt - Cairo
  • August 2008 to August 2009

August 2008- August 2009
➢ Store Manager
➢ "Tradelinestores": www.tradelinestores.com


TradeLine is a share holding company, established in 2007 as the first company to introduce the Apple premium reseller concept to the Egyptian market where you can live and breathe the mac.

Tradeline stores is the retail arm and sister company of the Apple line Co. (established in 1993) which insures transmission of its long experiences in the Mac world to the retail clients.

Tradeline is meant to be the one stop place when you think of an Apple product, solution, or accessory and enrich the buying experience for both new and existing Apple customers through providing hands-on demonstrations, excellent products/ software knowledge and advice, plus pre and after-sales support, training, customer finance programs, events and special promotions.

Employees are professionally trained and can provide specialist advice. Whether you need a computer for your own leisure, family, at home or work, you are guaranteed help and advice to make the right choice. Advanced customers can also benefit from specialist expertise and training in music, photography, video and publishing, and if you a switcher (new to Apple), employees can get you started, and show you how to copy across all your existing data including emails, address books, favorites and much more.

➢ Job Description: Marketing wise/ Arrange Display / Customer Care / Motivate Team / Usual Contact with Owners / Improve Sales Concepts Promotion Suggestions / Focus on High traffic in the store.

Sales Supervisor at Virgin Megastores
  • Egypt - Cairo
  • January 2006 to February 2008

Virgin Megastores is an international chain of record shops, founded by Sir Richard Branson on London's Oxford Street in early 1971. Virgin Megastores are best de- scribed today as enter- tainment retailers.
In 1979 the company opened their first Megastore at the end of Oxford Street and Tottenham Court Road.\[1\] The company ex- panded to hundreds of stores worldwide in the 1990s, but has lost a large number of stores in recent years, largely with the sale, and eventual closing, of the UK and US stores. Current operations are mainly in France, Australia and the Middle East, consisting of over 100 stores.

Education

Bachelor's degree, computer
  • at Higher Institute of Computer
  • July 2010

study

Specialties & Skills

Management
BUYING EXPERIENCE
BUYING/PROCUREMENT
CUSTOMER SERVICE
PRINTERS
SATISFACTION
SOLUTIONS
TRAINING

Languages

Arabic
Expert
English
Expert