Hazem Serdar, Sales Consulting Manager

Hazem Serdar

Sales Consulting Manager

Qafazat Lifestyle Development Company

Location
United Arab Emirates
Education
Higher diploma, Certificate Of Excellence, Specialist of Happiness, Positivity and Quality of Life
Experience
7 years, 1 Months

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Work Experience

Total years of experience :7 years, 1 Months

Sales Consulting Manager at Qafazat Lifestyle Development Company
  • United Arab Emirates - Dubai
  • July 2023 to May 2024

As the Sales Consult Manager at Qafazat Lifestyle Development Company, my responsibilities include
developing sales strategies, where I create and execute innovative plans to surpass our sales goals. I
lead sales teams, guiding, educating, and inspiring a group of sales experts to meet their targets. In
managing client relationships, I establish and nurture robust connections with clients and significant
partners. For analyzing market trends, I perform market analysis to discover new growth opportunities.
In forecasting sales, I manage an extensive sales pipeline and forecast sales results with precision.
Lastly, in analyzing sales performance, I assess sales metrics to refine our strategies as necessary.

Sales Design Manager at Xina GCC - German Kitchens
  • United Arab Emirates - Dubai
  • January 2020 to January 2020

As a Sales Design Manager, I serve as the link between the sales and design teams, ensuring that our design initiatives are in sync with sales goals and contribute to customer satisfaction. My responsibilities encompass crafting design strategies that are in harmony with sales ambitions and current market trends, promoting teamwork across sales, marketing, and product development departments, involving customers in the design process to reflect their preferences, overseeing design projects to uphold quality and meet timelines, and guiding the design team through mentorship and constructive feedback.

Sales Design Consultant at Universal Trading Company and Nolte Küchen GmbH & Co. KG
  • United Arab Emirates - Dubai
  • January 2003 to January 2009

As a Sales Design Manager, I bridge sales and design teams to align initiatives with sales goals, enhancing customer satisfaction. I create design strategies, foster collaboration, involve customers, oversee projects, and guide the design team. My role is to transform spaces into safe, functional, and aesthetically pleasing areas. My tasks include project management, defining requirements, converting client needs into concepts, cost estimation, material procurement, creating sample boards, tracking progress, and collaborating with professionals. My expertise covers interior decorating, client consultations, remodeling, space planning, layout design, color schemes, lighting, material selection, bespoke furniture design, and proficiency in design tools like AutoCAD, SketchUp, 3D Max, and Illustrator. I have strong communication, presentation, and project management skills, dedicated to creating functional and visually appealing spaces.

Education

Higher diploma, Certificate Of Excellence, Specialist of Happiness, Positivity and Quality of Life
  • at H D T C Training Center
  • December 2024
Higher diploma, Training of Trainers(TOT)
  • at Ajman University
  • November 2024
Master's degree, Master In-Demand Professional Soft Skills
  • at Linked-In School
  • May 2024
Master's degree, Master's in business administration (MBA)
  • at University of Atlanta
  • April 2024
Higher diploma, Training of Trainers(TOT)
  • at The City and Guilds of London Institute
  • January 2024
Master's degree, Master's in international business management
  • at Geneva Business School
  • January 2016
Bachelor's degree, Bachelor of Arts in English Language (BA)
  • at University of Aleppo
  • January 2010

Specialties & Skills

Project Management
Sales Mangement
Change Leadership
Team Leadership
Top Management
BOOST (C++ LIBRARIES)
CUSTOMER SATISFACTION
CONSULTING
SALES OPERATIONS
OPERATIONS
SYNC (UNIX)
COLLABORATION
CREATIVITY
ENCOMPASS (MORTGAGE SOFTWARE)
SALES MANAGEMENT
INNOVATION
MANAGEMENT
MICROSOFT EXCEL
QUOTATIONS
Artificial Intelligence for Marketing
Banish Your Inner Critic to Unleash Creativity
Understanding Client Needs
Budget and Timeline Management
Spotting Problem Clients
Proposal Creation
Consultations
Business Ethics
Communication Foundations
Critical Thinking for Better Judgment and Decision-Making
Customer Service Leadership
Design Thinking: Understanding the process
Developing Your Emotional Intelligence
Essentials of Team Collaboration
How to Proactively Manage Conflict as an Employee
Master In-Demand Professional Soft Skills
Time Management Fundamentals
The Future of Performance Management
Communicating with Empathy
Human Leadership
lead with Positive Power
Leadership Mindsets

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Training and Certifications

How to Work Smarter, Not Harder: Save Time and Money and Increase Productivity (Certificate)
Date Attended:
April 2023
Lead with Positive Power (Certificate)
Date Attended:
April 2023
Learning Design Thinking (Certificate)
Date Attended:
April 2023
Learning AutoLeCAD 2024 (Certificate)
Date Attended:
April 2023

Hobbies

  • 10. Cultural activities: Attend concerts or exhibitions related to culture, etc.
  • 9. Environmental causes: Supporting through volunteering, etc.
  • 8. Technology& innovation: Keeping up with the latest trends in technology.
  • 7. Sports and fitness: Running or team sports, etc.
  • 6. Social activities: Networking events or clubs related to my interests, etc.
  • 5. Creative pursuits: photography, film-making, etc.
  • 4. Personal development: Learning various skills or languages online.
  • 3. Professional development: Attending conferences and workshops, etc.
  • 2. Volunteer work: charity work, community service, etc.
  • 1. Hobbies: Reading books, playing sports, traveling, etc.