IT SPECIALIST
MA'ADEN ALUMINIUM
Total years of experience :14 years, 5 Months
* Responsible for 3000 users, network consists of Development servers, Microsoft windows domain controller, Microsoft exchange server, file server.
* Checking the request from web based IT Service Desk system, which is configured on all the users’ computers to send the request through the IT Service Desk through client computers and will be given preference to the request as per the FIFO system.
* IT Service desk request operation based on policy & procedures.
* Dealing and Negotiating with all Vendors and Suppliers for all Hardware, Software and other IT Requirements for the Whole Organization including End-User and getting Approval from Management.
* Installation and Configuring different types of Cisco Routers like 2600 and 2900 series.
* Configuring VLANS.
* Wholly responsible for Installing and configuring Windows 2008 Server Domain Controller.
* Creating domain username and resetting domain passwords.
* Implementing Active Directory & Group Policy in Windows 2008 Server
* Installation & configuration of Active Directory.
* Configuring Additional Domain Controller.
* Profiles, Network Drive, Quotas
* Installing and Configuration DNS, DHCP servers for the Network
* Installing and Configuration of client OS like windows XP, Vista and Windows 7, 8 And Windows 10.
* First line support to all network Issues
* Provided functional and technical support, troubleshooting and diagnosing hardware and software problems, including desktop, laptop, WAN, LAN and remote systems.
* Assisted in the installation and updating of software, as well as the setup and troubleshooting of all equipment
* Procured, received, documented and tracked inventory of all computer equipment and software licenses
* Resolved Windows related issues, Internet Explorer issues and other PC software related issues.
* Configuring Clients and Servers to make a Domain
* Configuring Clients machines to access servers, Networks Printers & Shared Folders
* Configuring Wi-Fi Devices
* Maintenance & Troubleshooting PC hardware & software
* Troubleshoot TCP/IP Connectivity problems.
* Installation of new PCs
* Provide total Hardware/Software & Network Supports
* Supporting and maintaining users for Data Backup and restore.
* Remotely supporting Internal and External users through Team Viewer support
* Supporting Executives for Board Meeting, Video Conferencing of Polycom meeting
* Installation and Configuring different types of Cisco Routers like1600, 1700 and 2600 series.
* Configuring VLANS.
* Installation and Configuration of Windows 2008 Domain Controller, Child Domain Controller, Forest/Tree Domain’s.
* Installation & configuration of Active Directory
* Installing and Configuration DNS, DHCP servers for the Network.
* Installing and Configuration of TCP/IP for Network printers.
* Maintaining Domain and Workgroup systems
* Installing and Configuration of client OS like windows XP, Vista and Windows 7.
* Installing and configuring printers (Local, Shared & Network).
* Wholly responsible for Installing and configuring Windows 2008 Server Domain Controller, Exchange server 2007 and windows 2008 member server.
* Updating of Antivirus regularly for the servers.
* Implementing Active Directory & Group Policy in Windows 2008 Server
* Profiles, Network Drive, Quotas.
* Configuring Additional Domain Controller.
* Transfer/Seizing Roles.
* Restriction of user access using group policy management
* Installation & configuration of client O/S & joining in domain
*Installing and Configuring Windows 2008 server in the network.
*Configuring DNS, DHCP Server for the Network.
*Downgraded from windows 7 to windows xp professional.
*Taking remote desktop and installing the software’s.
*Installation & configuration of client O/S & joining in domain.
*Installation & configuration of Active Directory.
*Installing and Configuring Windows 2007 operating system.
*Configuring Additional Domain Controller.
*Maintaining Domain and Workgroup systems
*Updating of Antivirus regularly for the servers.
*Creating domain users and groups in windows 2008 server
*Installing and Configuration of TCP/IP for Network printers.
*Installation of new PCs
*Maintenance & Troubleshooting PC hardware & software