heba abd el Gayed, customer service and sales

heba abd el Gayed

customer service and sales

Arab Bank

Location
Egypt - Cairo
Education
Bachelor's degree, Accounting, general grad GOOD
Experience
11 years, 7 Months

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Work Experience

Total years of experience :11 years, 7 Months

customer service and sales at Arab Bank
  • Egypt - Cairo
  • My current job since October 2012

- Identify customer needs and fulfilling it with proper bank's product and services.
- Handle customers requests related to their accounts, products and services in a professional manner and serving all customers regardless of segment up to the level of their satisfaction through KYC aspects.
- Promote and sell bank products to achieve the yearly target.
- Carry out any tasks requested by Branch Manager

Education

Bachelor's degree, Accounting, general grad GOOD
  • at Cairo University
  • July 2012

2008-2012: Graduate from Faculty of commerce (English section) Cairo University, Major: Accounting, general grad: good. 1996-2008: General secondary certification (literature) from Manar Language School with 92%

Specialties & Skills

Microsoft Office
Data Entry
Naturalness
Accounting
ACCOUNTING
DATA ENTRY
MICROSOFT OFFICE
MS OFFICE
NATURAL

Languages

Arabic
Beginner
English
Expert