Heba Hamdy Abdou Asem

Serve as the principal source of information and contact for University and department; act as a liaison to faculty, staff, students, and other institutional offices
Maintain office space, fostering a sense of community and a welcoming environment
Organize and implement administrative systems and procedures to promote structure and increased efficiency within the department; assist in the development and updating of department policy and procedures guides and manuals
Provide phone and in-person reception, referring visitors and calls, providing general information about the department, and ensuring the smooth day-to-day flow of communication
Draft, edit, write and send department-wide communications on behalf of supervisor; prepare reports and presentations
Maintain inventory, billing, and orders for department office supplies, phones, copy machines, copy codes, and computers, in close collaboration with the administrative team
Open, sort, and route mail to the appropriate personnel
Accurately maintain and update room reservation requests as assigned
Manage department calendars and scheduling
Record, compile, and transcribe minutes of meetings, as requested
Make copies, collate, and assemble materials as needed
Assist in organizing staff meetings and other staff events, coordinate catering, and reservations assist with travel arrangements as requested
Prepare reimbursements for submission to Finance
Maintain files and record-keeping
Play a key role in orienting new employees to the department. Coordinate ID, email, and PIN set up. Serve as point of contact for a new office set up, computer, software, and supplies ordering, key distribution, swipe card access, and/or visitor passes as needed; organize and implement administrative tracking systems and procedures to perform necessary duties
Assist with the administrative aspects of departing employees, including coordination of the closedown of space in preparation for transition
Assist in the hiring, training, and supervision of work-study students as needed
Provide support for special projects and assume responsibility for the development, administration, and promotion of these, as needed by the department
Record and maintain human-resource-related transactions and documents as required
Other duties as assigned

Administration
Documentation
Office management
Finance Assistance
HR
Company registrations
Paralegal
Document Control, and Tendering Management.
US Army Documents preparations and registrations. Government registrations.
KNPC Tender Monitoring.

Teaching English language for middle and high schoolers.
Supervising the other Teachers.

I receive all customers inquiries, communicate with the customers externally and link them with the internal departments.

I manage the process from the very beginning till the publication of the articles and after publishing as well.

My job includes account management, customer service, customer complains, payment tracking, communication with business English and administration.

Market the company products all over the world through face to face meeting or online meetings and direct selling the products, E- commerce. Presenting the company all over the world and train the team to present the products. Public presentations to new prospects and team members.

International Trade Division- General Goods-Arma for food industries’s sister company.
(Undergone on job training and well familiar with International Trade Terms, Inco terms, FMCG, Banking, Shipping Documentation, Business communication, record keeping, administration work, HR work etc)

Handeling purchasing orders, commercial orders, LC’s, department’s leaves and annual leaves, negotiations and meetings with suppliers.

Make calls to introduce the products, make Purchase Orders, follow up with the customer till delivery, receive calls as a customer service agent when needed, manage renewals and complaints.

I used to do journalism in all kind