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هبة عاصم, Admissions Adminstrative Assistant

هبة عاصم

Admissions Adminstrative Assistant ·AIU

الكويت

بكالوريوس, Mass Media Communication

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 11 أشهر

Admissions Adminstrative Assistant

ديسمبر 2024 - حتى الآن

AIU

الجهرة، الكويت

ديسمبر 2024 - حتى الآن

Serve as the principal source of information and contact for University and department; act as a liaison to faculty, staff, students, and other institutional offices
Maintain office space, fostering a sense of community and a welcoming environment
Organize and implement administrative systems and procedures to promote structure and increased efficiency within the department; assist in the development and updating of department policy and procedures guides and manuals
Provide phone and in-person reception, referring visitors and calls, providing general information about the department, and ensuring the smooth day-to-day flow of communication
Draft, edit, write and send department-wide communications on behalf of supervisor; prepare reports and presentations
Maintain inventory, billing, and orders for department office supplies, phones, copy machines, copy codes, and computers, in close collaboration with the administrative team
Open, sort, and route mail to the appropriate personnel
Accurately maintain and update room reservation requests as assigned
Manage department calendars and scheduling
Record, compile, and transcribe minutes of meetings, as requested
Make copies, collate, and assemble materials as needed
Assist in organizing staff meetings and other staff events, coordinate catering, and reservations assist with travel arrangements as requested
Prepare reimbursements for submission to Finance
Maintain files and record-keeping
Play a key role in orienting new employees to the department. Coordinate ID, email, and PIN set up. Serve as point of contact for a new office set up, computer, software, and supplies ordering, key distribution, swipe card access, and/or visitor passes as needed; organize and implement administrative tracking systems and procedures to perform necessary duties
Assist with the administrative aspects of departing employees, including coordination of the closedown of space in preparation for transition
Assist in the hiring, training, and supervision of work-study students as needed
Provide support for special projects and assume responsibility for the development, administration, and promotion of these, as needed by the department
Record and maintain human-resource-related transactions and documents as required
Other duties as assigned

مجال الشركة:
التعليم العالي
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Executive Secretary and Office Manager

يونيو 2023 - نوفمبر 2024

MAG constructions, General Trading and Contracting

الكويت، الكويت

يونيو 2023 - نوفمبر 2024

Administration
Documentation
Office management
Finance Assistance
HR
Company registrations
Paralegal
Document Control, and Tendering Management.
US Army Documents preparations and registrations. Government registrations.
KNPC Tender Monitoring.

مجال الشركة:
البناء والتشييد
الدور الوظيفي:
إدارية

English Teacher

أكتوبر 2022 - يونيو 2023

Bayader Al-Salam Women's Association

الكويت، الكويت

أكتوبر 2022 - يونيو 2023

Teaching English language for middle and high schoolers.
Supervising the other Teachers.

مجال الشركة:
المنظمات غير الربحية
الدور الوظيفي:
التدريس والشؤون الأكاديمية

Account Manager

يناير 2014 - سبتمبر 2022

Hindawi Publishing

القاهرة، مصر

يناير 2014 - سبتمبر 2022

I receive all customers inquiries, communicate with the customers externally and link them with the internal departments.

I manage the process from the very beginning till the publication of the articles and after publishing as well.

My job includes account management, customer service, customer complains, payment tracking, communication with business English and administration.

مجال الشركة:
النشر والتوزيع
الدور الوظيفي:
الكتابة والصحافة

Independent Representitive

يوليو 2011 - يناير 2014

QI LTD.

القاهرة، مصر

يوليو 2011 - يناير 2014

Market the company products all over the world through face to face meeting or online meetings and direct selling the products, E- commerce. Presenting the company all over the world and train the team to present the products. Public presentations to new prospects and team members.

مجال الشركة:
خدمات الدعم التجاري
الدور الوظيفي:
التسويق والعلاقات العامة

Senior Commercial Manager Assistant

يونيو 2007 - يونيو 2010

Global Intertrade Cairo

القاهرة، مصر

يونيو 2007 - يونيو 2010

International Trade Division- General Goods-Arma for food industries’s sister company.
(Undergone on job training and well familiar with International Trade Terms, Inco terms, FMCG, Banking, Shipping Documentation, Business communication, record keeping, administration work, HR work etc)

Handeling purchasing orders, commercial orders, LC’s, department’s leaves and annual leaves, negotiations and meetings with suppliers.

مجال الشركة:
السلع الاستهلاكية سريعة التداول
الدور الوظيفي:
المشتريات

Tele Sales and Customer Service Agent

يوليو 2006 - يوليو 2007

Ostaze Online

القاهرة، مصر

يوليو 2006 - يوليو 2007

Make calls to introduce the products, make Purchase Orders, follow up with the customer till delivery, receive calls as a customer service agent when needed, manage renewals and complaints.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
المبيعات

Reporter and Journalist

يوليو 2002 - يوليو 2006

Arab Press

القاهرة، مصر

يوليو 2002 - يوليو 2006

I used to do journalism in all kind

مجال الشركة:
الصحافة
الدور الوظيفي:
الكتابة والصحافة

التعليم

Mass Media Communication Ain Shames University

يوليو 2006

يوليو 2006

بكالوريوس، Mass Media Communication

مصر

المعدل التراكمي (نسبة مئوية): 80%

المعدل التراكمي (نسبة مئوية): 80%

Graduated from Mass Media Communication Ain Shames University 2006 (Grade: Good) 2000-2002: Coptic Girls College language school Notre Dame Des Apôtre language school

Skills

Microsoft Office
Expert
Microsoft Office
Expert
Marketing
Expert
Marketing
Expert
Purchasing
Expert
Purchasing
Expert
Global Business Development
Expert
Global Business Development
Expert
Managerial Skills
Expert
Managerial Skills
Expert
MOS
Expert
MOS
Expert
Time Management
Expert
Time Management
Expert
Ability to learn new tasks quickly
Expert
Ability to learn new tasks quickly
Expert
Self-motivated
Expert
Self-motivated
Expert
Business English
Expert
Business English
Expert
Sales
Expert
Sales
Expert
office management
Intermediate
office management
Intermediate
market research
Beginner
market research
Beginner
office administration
Intermediate
office administration
Intermediate
procurement
Intermediate
procurement
Intermediate
marketing
Intermediate
marketing
Intermediate
social media marketing
Beginner
social media marketing
Beginner
writing
Intermediate
writing
Intermediate
photography
Intermediate
photography
Intermediate
digital marketing
Beginner
digital marketing
Beginner
Negotiation
Expert
Negotiation
Expert
Payroll
Beginner
Payroll
Beginner
Microsoft Office
Expert
Microsoft Office
Expert
Management
Intermediate
Management
Intermediate
Training
Expert
Training
Expert
Recruitment
Intermediate
Recruitment
Intermediate
HR Management
Intermediate
HR Management
Intermediate
Human Resources
Intermediate
Human Resources
Intermediate
Administration
Expert
Administration
Expert
Customer Service
Expert
Customer Service
Expert
Employee Relations
Expert
Employee Relations
Expert
Microsoft CRM
Expert
Microsoft CRM
Expert
Purchasing
Expert
Purchasing
Expert
Global Business Development
Expert
Global Business Development
Expert

اللغات

الانجليزية

متمرّس

الفرنسية

مبتدئ

التدريب و الشهادات

الشهادات
Presentation and communication skills
Jan 2014
Digital Marketing fundamentals

التدريب
Certificate in Marketing
Swiss E- Learning Institute one of Swiss Management Center
Oct 2012
Business English
SMC
Nov 2013
Microsoft Office Specialist
ITA
Jan 2006
Translation Deploma
AUC
Jan 2007

الهوايات والاهتمامات

Tennis

I received one certificate with the third place

Reading

I read at least three new books every month