Heba El-Gazzar, Telesales

Heba El-Gazzar

Telesales

The Greens, Al Samar 2

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Accounting And Administration
Experience
9 years, 5 Months

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Work Experience

Total years of experience :9 years, 5 Months

Telesales at The Greens, Al Samar 2
  • United Arab Emirates
  • My current job since January 2016

10+ years experience seeking a challenging position where my profile offers a good match and my
experience and competencies would be applied and future enhanced.
Insprago Interactive solutions for website and digital marketing services

English teacher at Honey Bunny Nursery
  • January 2007 to January 2008

.
- Developing and implementing work schemes.
- Faster the understanding social and communication skill for children.
- Motivating and stimulating the children's leaning abilities often using play activities, opting
children's curiosity and knowledge.
Modern Academy In Maadi -
Bachelors Business Administration - Accounting english section, Egypt, Cairo.
Very Good
Business writing, customer service, sales, meetings, networking, oral communications, business
etiquette, public speaking and presentation, train the trainers.
- IS&T Skills - Microsoft Office Suite. - ICDL - information computer driving license. - Soft skills -
interpersonal and communication. - Team work - Reliable and dependable in meeting objectives
current job. - Organization and prioritization - Excellence organizational skill, able to prioritize
workload and work flexibly. - 2016 MCAS - Microsoft Certified application specialist (word - excel -
power point - outlook).
- Ensure high levels of customer satisfaction through excellent sales service. - Customized and
facilitated clients global and domestic need. - Scheduled meetings with clients and vendors to
discuss future cooperation agreements. - Collected payments from clients and dispersed monies to
vendors in a timely manner. - "Go the extra mile" to drive sales and build productive trust
relationships with customers. - Maintain in-stock and presentable condition assigned areas. - Remain
knowledgeable on services offered and discuss available options. - Team up with co-workers to
ensure proper customer service. - Excellent problem solving skills and decision making.
- Professional Certificates international business training association and intellect (Businesses
Management and office management and business etiquette). - 2016 professional certificates in
(Organizational behavior and face to face management and marketing management).

Education

Bachelor's degree, Accounting And Administration
  • at Modern Academy For Computer Science And Management Technology
  • June 2007

Specialties & Skills

BILLING
CUSTOMER SERVICE
DATA ANALYSIS
DATABASE ADMINISTRATION
INSURANCE
MARKETING
POLICY ANALYSIS
RECEPTIONIST
problem solving
receptions
office work
outlook

Languages

Arabic
Expert
English
Expert
Spanish
Expert