customer service advisor
malomatia
Total des années d'expérience :3 years, 0 Mois
Receiving the customers, clients, visitors in a polite and pleasant way
with a good smile and assist them.
- Handling Internal and external phone calls, Mailing, Clients
appointments and postal documents.
- Handling customers' inquiries& complaints with providing suitable
solutions and assistance for the same.
- Arranging travel and accommodation arrangements for
the employees and clients.
➢ From 1 Nov, 2011 to 31 Oct, 2012.
• Customer Service Representative.
* Over phone -Via Mail - Web chatting.
• Projects:
- Hukoomi (ICT QATAR)
- Portal E-learning courses.
- Consumer Protection.
- Telecom Consumer Protection.
- Help Desk.
- I Park.
San Stefano Touristic Agency
➢ March 2006- January 2007
• Front Office Secretary
Duties and Res: - Receiving the customers, clients, visitors in a polite and pleasant way with a good smile and assist them.
- Handling Internal and external phone calls, Mailing, Clients appointments and postal documents.
- Handling customers' inquiries& complaints with providing suitable solutions and assistance for the same.
- Arranging travel and accommodation arrangements for the employees and clients.
University: Alexandria University - Faculty of Arts Anthropology. Grade: Good - 2004. Certified Courses: ICDL, English.
