heba eltohami, Supervisor

heba eltohami

Supervisor

High class services

Location
Qatar - Doha
Education
Bachelor's degree, بكالوريوس تجارة- شعبة محاسبة
Experience
11 years, 10 Months

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Work Experience

Total years of experience :11 years, 10 Months

Supervisor at High class services
  • Qatar
  • My current job since April 2018
Supervisor at High class services
  • Qatar
  • My current job since April 2018

The supervision of all cleaning staff focussing on their performance in terms of standards of cleanliness and their behaviour whilst on duty. Receiving calls and arrangements for the schedule..Ensuring that a first class cleaning service is delivered to all areas of the building. Reviewing work schedules.

Sales Coordinator at the holding
  • Qatar - Doha
  • January 2023 to May 2023
office coordinator at Al Bayan Hosting
  • Qatar - Doha
  • June 2015 to December 2016

• answering and directing incoming calls and greeting, directing,
and assisting visitors.
• Coordinating incoming and outgoing mail, packages, and deliveries
• Assisting with clerical/bookkeeping duties and preparing daily bank deposits
• Maintaining office records, including records of all office expenses
• Stocking and distributing office supplies
• Making photocopies, sending faxes, shredding documents
• Scheduling meetings and appointments
• Assisting with staff onboarding process
• Coordinating the purchase and maintenance of office equipment
• Coordinating with building maintenance staff and service vendors
• Working with the VP of Administration & Strategic Projects to refine and administer office policies
and procedures
• Maintaining general office tidiness
• Managing and maintaining office technology
• Providing basic IT support to staff, including serving as a liaison to IT contractor
• Running errands and performing miscellaneous job-related duties as assigned

customer service representative at Hakuba academy
  • Egypt - Suez
  • July 2014 to May 2015

Answers incoming telephone calls, determines purpose of calls, and forward calls to appropriate personnel or department, Updates appointment calendars, Creates and prints fax cover sheets, memos, correspondence, reports, and other

سكرتيره تنفيذيه at Abo Shadi Shipping Agency
  • Egypt - Suez
  • March 2014 to June 2014

اعداد المراسلات, - متابعة اعمال الادارة و تنسيق الطلبيات للبواخر و مراجعة الفواتير, تنسيق الايملات و متابعة مواعيد عبور البواخر بما يتناسب مع طبيعة العمل .

مساعد تنفيذي at Suez for investment
  • Egypt - Suez
  • May 2011 to March 2014

صيانة مكتبة المكتب، بما في ذلك إنشاء نشرة مصورة، والتوزيع، وحفظ السجلات
ضمان المكتب أنيق، ومجهز بالأدوات اللازمة للحصول على وظائف الحيوية الخاصة به.
إدارة الأعضاء، بما في ذلك ارسال رسائل تذكيرية بالبريد الإلكتروني وانشاء قائمة بأسماء الأعضاء، والسجلات التى تحتوى المستحقات المالية.
المساعدة في التخطيط والتنفيذ لجميع أحداث.
إجراء المقابلات، مهام إدارة المتدربين فى الصيف بما في ذلك المهام الموفدة, والجدولة

Education

Bachelor's degree, بكالوريوس تجارة- شعبة محاسبة
  • at كلية تجارة -جامعة قناة السويس
  • May 2012

Specialties & Skills

Receptionist
Secretarial
Data Entry
Human Resources
Tutoring
التعامل مع مجموعة الاوفيس 2010
ادخال البيانات والحسابات و مراجعتها
الكتابه و الترجمه
office administration
quotations
marketing
office management
office work
accounting
microsoft powerpoint
service center

Languages

English
Intermediate

Training and Certifications

International Diploma for the rehabilitation of the Arab youth to the labor market (Certificate)
Date Attended:
November 2013
Valid Until:
January 2014
Diploma of Human Development and Human Resources. (Certificate)
Date Attended:
December 2013
Valid Until:
January 2014

Hobbies

  • التعلم,القراءة, السفر, التعرف على ماهو جديد , التعرف و التعامل مع الناس