هبة elzahaf, shift supervisor

هبة elzahaf

shift supervisor

Pharmacy

البلد
مصر - القاهرة
التعليم
بكالوريوس,
الخبرات
7 years, 4 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :7 years, 4 أشهر

shift supervisor في Pharmacy
  • مصر - القاهرة
  • يناير 2009 إلى أبريل 2012

Pharmacy shift supervisor (2009-2011)
Responsible for: • Supervising shift, staffing.
• Supervising the daily sales operations.
• Controlling the service quality.
• Training of the new pharmacists, coaching.
• Assisting by operations.
• Solving problems with costumers or in system
Skills gained: • Ability to establish respect among other pharmacists despite young age.
• Inspiring new staff.
• Ability to create an efficient and friendly team of, up to, 25 pharmacists.
• Leadership skills.
• Operation assistance qualifications.

shift supervisor في Aal Abd Al-Latif Tarshouby Group
  • مصر - القاهرة
  • يناير 2005 إلى يناير 2011

aal abd el latif eltarshouby is a group of pharmacies in mansoura, cairo &dameitta my work description is that i'm nw a shift supervisor responsible for my shift totally supervising all the processes, the employees &the customers, solving any problems on the counter or in call center, organizing the employees jobs&punching any one doing mistake&daily reporting the management

Pharmacist - Sales Operations في al abd el latif eltarshouby group of pharmacies
  • مصر
  • يناير 2005 إلى يناير 2009

Pharmacist - Sales Operations (2005-2009)
Responsible for: • Responsible for basic daily pharmaceutical sales operations.
• Responsible for achieving high customer satisfaction.
Skills gained: • Ability to establish a relationship with the customer.
• Very good stress management.
• Self-confidence and ability to transfer optimism.
• Basic sales skills.

الخلفية التعليمية

بكالوريوس,
  • في October University, Pharmacy College
  • يناير 2004

1999-2004 6 October University, Pharmacy College, Bachelor of Pharmacy.

Specialties & Skills

Operations Leadership
Pharmaceuticals
Pharmaceutical Development
Quality Management
Hospitality Management
COACHING
DAILY SALES
LEADERSHIP SKILLS
OPERATIONS
PHARMACEUTICAL SALES
SALES OPERATIONS
SATISFACTION
STAFFING
TRAINING

اللغات

العربية
متمرّس
الانجليزية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

certified lean six sigma black belt from lsssa (الشهادة)
تاريخ الدورة:
December 2011
صالحة لغاية:
April 2012