Heba Ghareeb Abouelenin

Currently working as a receptionist at MAD recovery center.

- Handling requires and complains via form email and general correspondences.
- Greeting all visitors and giving first and last impression.
- Supports continuity among work teams by documenting and communicating actions
- Transferring calls as necessary.
- Arranging for DHL and cargo shipments.
- Following up in admin works such time sheets, office supplies orders, weekly duty route.

- Responsible for supporting high-level executives, management, in the finance department specifically and entire departments in generally.
- Schedule meetings and arrange conference rooms.
- Alert manager about cancellations or new meetings.
- Manage travel and schedule.
- Handle information requests.
- Prepare correspondence and stuff mail into envelopes.
- Preparing and Arranging the submission for outgoing mail. (Such as Bank Transactions, Suppliers Payments, Salaries Transfers, and Cover Letters for the invoices)
- Prepare statistical reports.
- Manage spreadsheets.
- Greet and receive visitor.
- Prepare confidential and sensitive documents.
- Coordinates office management activities.
- Determine matters of top priority and handle accordingly.
- Prepare agenda for meetings.
- Helps prepare office budget.
- Maintain office procedures.
- Operate office equipment, such as photocopy machine and scanner.
- Relay directives, instructions and assignment to executives.
- Receive and relay telephone messages.
- Direct the general public to the appropriate staff member.
- Maintain hard copy and electronic filing system.
- Able to troubleshoot challenges as they arise.
- Sign for UPS/Fed Ex/Airborne packages

My Responsibilities as an Administrative Assistant at HumanSoft Holding are:
- Liaise with executive and senior administrative assistants to handle requests and queries from senior managers.
- Organizing and scheduling appointments with admin software.
- Planning meetings and taking detailed minutes.
- Answer and direct phone calls.
- Write and distribute email, correspondence memos, letters, faxes and forms.
- Assist in the preparation of regularly scheduled reports.
- Develop and maintain a filing system.
- Update and maintain office policies and procedures.
- Order office supplies and research new deals and suppliers.
- Maintain contact lists.
- Book travel arrangements.
- Submit and reconcile expense reports.
- Provide general support to visitors.
- Act as the point of contact for internal and external clients.

worked as a senior secretary for the CEO’s office.

worked in Al-Seef Hospital as a Receptionist in UCC - Urgent Care Center.

worked as a data entry reporting to the general manager of furniture and carpets Dept.