Heba Jaber

Sectors Supported: Aviation | Oil & Gas / Energy | Construction | Agriculture | Hospitality | Institutional & Government.
• Managed operational reporting, inventory analysis, forecasting activities, and business performance monitoring.
• Maintained records, operational documentation, quotations, and customer information to support business requirements.
• Coordinated with international supplier, customers, management, and service teams to ensure smooth business operations.
• Developed and maintained reporting processes that contributed to improved visibility and decision-making.
• Managed key customer accounts and maintained long-term stakeholder relationships.
• Managed project schedules, operational priorities, and stakeholder communications to ensure
• Supported commercial growth initiatives through customer engagement, proposal preparation, and operational coordination.
• Supervised and mentored a 7-person team across showroom, warehouse, spare parts, and service operations.
• Contributed to approximately 15-20% showroom revenue growth through reporting improvements and customer engagement initiatives.

• Generated new opportunities through customer outreach, relationship management, and proactive follow-up, contributing to branch revenue growth
• Managed patient inquires, scheduling, and seamless communication across medical, administrative, and operations team.
• Supported customer retention programs, enhancing patient satisfaction and repeat engagement.

• Provided comprehensive branch administration support including customer service, scheduling, reporting, and day-to-day operational management.
• Assisted with inventory monitoring, invoicing, and accounts receivable follow-up, ensuring accurate financial records.
• Contributed to process improvements and team coordination to maintain service quality standards