HR Supervisor
Egyptian Life Takaful
مجموع سنوات الخبرة :23 years, 0 أشهر
1. Keep employee records up-to-date by processing employee status changes
2. Process personnel action forms and assures proper approvals; disseminates approved forms
3. Maintain budget spreadsheet that includes salaries, payroll taxes and allowances
4. Prepare paperwork required to place employee on payroll and establishes personnel file
5. Prepare invoices and payment related to payroll reporting
6. Keep records of personnel transactions such as hires, promotions, transfer, performance reviews, terminations
7. Prepare contracts for hiring according to the respective legislations.
8. Handle employee data entry through HR system.
9. Create filing system for all employees’ documents
10. Prepare Medical Insurance Applications and the required documents to register for medical insurance for the employees.
11. Calculate annual leaves for each employee.
12. Initial point of contact for company employees ‘issues and inquiries, including but not limited to payroll and company policies.
1. Responsible for selling the companies insurance and saving products through my own network.
2. Advising the customers about with the best investment plans suitable for each according to his/her income and liabilities.
3. Increasing the network of contacts through taking referrals from existing customers.
4. Reporting to the direct manager the daily, weekly and monthly activities.
Senior Financial Consultant ( December 2011-December 2012)
Core responsibilities: 1. Responsible for selling the companies insurance and saving products through my
own network.
2. Advising the customers about with the best investment plans suitable for each according to his/her income and liabilities.
3. Increasing the network of contacts through taking referrals from existing
customers.
4. Reporting to the direct manager the daily, weekly and monthly activities.
2.Atakka Travel (Dec 2010-November 2011)
Assistant Sales Manager.
Core responsibilities: 1. Evaluating the Market requirements for recommended Tours, Programs & Packages.
2. Forwarding suggestions to the Sales Manager to arrange & Market the company
services based on my evaluation of the Market needs.
3. Promoting readymade Tour Packages to Corporate accounts.
4. Conducting one to one meetings with clients to comprehend their requisitions for Tailor Made programs & following up with the Operation department to provide the exact services required.
3-GAC Egypt" Gulf Agency company" (Jan 2008-Till Dec.2010)
Office Manager for the Managing Director.
Core responsibilities:
1. Managing and controlling MD's schedule and handling rush assignments by assisting with unplanned appointments/meetings/conference calls & extensive
diary management.
2. Accessing Diary on daily bases for scheduling internal and external meetings for
MD.
3. Daily follow up with MD to ensure all action items are fully met.
4. Follow up on MD's direct reports ongoing daily, weekly & monthly action items.
5. Handling Minutes of meetings action items, reports, tasks, achievements & issues.
6. Follow up with the appropriate team members to ensure all data and materials
are in place ahead of time and assure readiness.
7. Preparing Agenda and handouts which will be presented during meetings.
8. Handling telephone calls and visitors professionally by pleasant & professional
manners.
9. Supporting all division business activities, organizing & participating in events,
conferences and meetings.
10. Undertaking the MD overseas travel arrangements/Ticket, Visa, Hotel
accommodation, car rental, itinerary and supporting materials (travel
documents)
11. Scanning all business cards through card scanner for easy access.
12. Maintaining petty cash for office & division expenses.
CRM (Customer Relation Management) Process Coordinator.
Core responsibilities: 1. Registering Client's feedback forms and preparing clients' feedback result report on monthly basis.
2. Preparing detailed analysis for services rendered grades and performance for all
company's activities.
3. Sending the result report and the detailed analysis to MD, Department Heads and Marketing Division in HQ.
4. Taking prompt action towards low grades received and reporting same to concerned department heads, QMR and Marketing Manager; maintaining a keen
follow up and ensuring appropriate corrective and preventive actions are taken.
5. Maintaining accurate and updated records for the whole process.
4. VODAFONE EGYPT: (December 2006 - November 2007)
Account Manager, Enterprise Sales.
Core responsibilities: 1. Collect information required about the account and Establish account
profile.
2. Maximize revenue by selling value added services and new features.
3. Ensure customer satisfaction through continuous follow up on customers' needs, responding to inquiries and solving Problems as
needed.
4. Builds fruitful business relationship with Spocs, decision makers and different touch points.
5. Demonstrate and submit special offers quotations and cost analysis.
6. Ensure adherence to sales process & monitor account collection.
7. Sales force automation usage
8. Scan the customer 2.business opportunities to fill the pipelines * Quarter sales
plan. * Industry Knowledge & consultative selling * Regular visits for existing
customers * Enhancing the customer knowledge for our new services & solutions to increase the revenue.
9. Meeting the reporting deadlines &achieving sales budget for forecasted Op,
increasing the penetration rate for shared accounts. * Timely reporting for the competitor activities. * Monitoring the customer collection behavior & opportunities.
5. Tour Guide" French": (April 2001 - November 2006)
Core responsibilities: 1. Act as tour guide for international tourists in many Egyptian cities.
2. Respond to tourist service requests and assist travelers with all needs.
3. Present detailed city information and history to tourist groups.
4. Answer tourist questions with detail to ensure an overall positive experience.
5. Consistently maintain a high level of professionalism and service.
6. Promote Egyptian products and attractive visits by selling different optional places.
7. Learned Italian as a fourth language to strengthen my job skills.
2000 Bachelor of Arts in Tourism and Hotels, Helwan University (French Section)
1996 High School Diploma, Lycee Al Horreya. ss