Heba Najjar

• Support contract drafting and negotiations for multi-million-dollar
projects, ensuring fairness, sustainability, and long-term value
creation.
• Strengthen institutional credibility by developing procurement, financial, and administrative
policies tailored to each project.
• Leverage professional networks and industry knowledge to create new opportunities that serve
the interests of both the hospital and partner institutions.

• Establish and maintain a centralized Vendor Matrix tied to hospital objectives, ensuring
data accessibility and accuracy.
Key Achievements
• Achieved zero findings in the 2024 internal audit, demonstrating robust compliance and
governance.
• Successfully and automated the ERP system, enabling real-time data access and
procurement process digitalization.
• Established a comprehensive Vendor Matrix linked to strategic goals, serving as a central hub
for decision-making.
• Created innovative performance dashboards and reports that directly measure supplier
contribution to hospital results.
• Designed and activated a supplier evaluation and classification framework (Strategic /
Preferred / Regular), strengthening accountability and transparency.
• Expanded supplier networks, imposed strong control overvendors, and secured favorable
long-term contracts.
• Achieved substantial cost savings, directly increasing hospital profitability and
shareholder dividend distributions.
• Launched an incentive system within all employees, raising motivation and performance.
• Built a respected procurement system with clear authority and independence, preventing
external influence on purchasing decisions.
• Leveraged professional networks and external project consultations to generate additional savings
and insights while safeguarding hospital loyalty.

• Equipment Maintenance and Testing