Heba Salah abass, junior

Heba Salah abass

junior

dyar hajer

Location
United Arab Emirates - Ajman
Education
Bachelor's degree, faculty of commerce english department
Experience
2 years, 2 Months

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Work Experience

Total years of experience :2 years, 2 Months

junior at dyar hajer
  • Egypt - Alexandria
  • January 2013 to February 2015

Listen and respond to customers’ needs and concerns 
Provide information about products and services 
Take orders, determine charges, and oversee billing or payments 
Review or make changes to customer accounts 
Handle returns or complaints 
Record details of customer contacts and actions taken

Education

Bachelor's degree, faculty of commerce english department
  • at Alexandria universty
  • June 2010

Specialties & Skills

Receptionist
Administration
Customer Service
computer skills .. handling customers

Languages

Arabic
Expert
English
Beginner

Training and Certifications

Icdl (Certificate)
Date Attended:
November 2011