Country Head of Human Resources – Egypt, Lebanon & Jordan
Al Futtaim group
Total years of experience :26 years, 9 Months
- Strategic Projects: Created & developed centralizes HR shared services function for AFG businesses in Egypt in coordination with AFG Center of excellence in head office
- Talent Acquisition: Developed & Implemented talent acquisition strategies for creating talent pools catered for
o Successful hiring for Cairo Festival City Mall and City management team
o Successful hiring for Flagship stores for AFG in Egypt (IKEA)
- Mergers & Acquisitions: managed the acquisition of Guess & Esprit by AFG in Egypt
- Talent Management: Identified key high potential employees across the organization and participated/executed their career growth plans
- Policies: Developed AFG Egypt’s HR local policies, processes and service delivery models with respective metrics reports
- HR Practices: Managed successful relationships with key stakeholders (Cairo & Dubai) to introduce new policies and benefits schemes as well as advise on all local practices
- Government Relations: Managed relations with authorities for all employees’ related matters
- Expats: In charge of all expats related matters and Head
Executive Responsibilities.
- Assessing the company's future staffing requirements over the short, medium and long-term.
- Liaising with the company's senior management to determine their human resources requirements.
- Producing a comprehensive human resources plan for the company's expansion over the next five years.
- Supervising all Human Resources Activities
- Recruitment & Selection
- Training & Development
- Payroll & Personnel
- Compensation & Benefits
- Health & Safety
- Employees Relations
- Performance Review
Strategic Planning & Development
- Develops & implements HR policies to meet organizational needs & comply with laws.
- Develops regional HR budget and reviews status with each location on regular basis.
- Implements communications systems to ensure all locations have access to information in a timely manner
- Advises top management in appropriate resolution of employee relations issues.
- Oversees local market surveys to assess relationship to organizational compensation plan, determining if and where pay adjustments should be made.
- Provides guidelines and oversees management of HR activities such as recruitment, performance review, benefits, training, and employee relations, and resolves problems requiring senior management intervention.
- Analyzes trends at each location in turnover, hiring, promotions, separations, and grievances to determine support or action needed to adjust unfavorable trends.
- Advise on employee relations, communication strategies and policies designed to maximize involvement and commitment while minimizing conflict
- Ensure through advise and monitoring that personnel policies are implemented consistently
- Realization and controlling of management instructions and company policies
- Integration and realization of the company HR policy: e.g. job profiles, structured personnel planning, staff dialogue
- Risk Management Administrator
- SAP database Administrator
- Family Liaison Officer
Prepared welcome packages for newly transferred employees and their families
Acted as a focal point between newly transferred employees and the various departments
Organized admission contacts to Schools for employees children
In charge of interviews of all transfer out and terminated employees
- Compensation and Benefits
Participated in the processing of salaries & claims (approx. 500 employees).
Prepared Headcount reports for the region (approx 1000 employees) & Headcount statistics for Regional Head Office in Dubai.
Data Quality control of web-based SAP Headcount monthly reports.
In charge of reviewing medical expenses vs. claims & hospitals invoices against employees medical ceilings
Approve and follow up payment with Finance Department for claims and invoices
- Development
In charge for the web based HR tools, e.g. performance appraisal, career objectives, Career network profile
Scored 100% compliance for web based method of performance evaluation.
Scored 100% compliance for web based method of career objectives.
- Personnel Administration
Prepared Contract packages for new hired employees in Egypt, Syria, Jordan, & Sudan.
Processed employment Contract with the Legal Department in Bermuda.
Processed Pension & Insurance Plan with the Benefits department in Brussels.
Coordinated with Finance department for opening bank accounts for new employees.
Processed Medical Plan with Medical representative in France.
Processed taxation Plan with Tax representative in Norway.
Liaised with Dubai for the Career Mobile staff contracts and Payroll procedure
Prepared Assignment & promotion letters for employees.
Processed promotions with the Finance department in Brussels, Dubai, & Cairo.
Generated monthly personnel reports for Finance, Marketing and Senior Management
• Executive Masters in Business Administration (EMBA) 2014 The American University in Cairo (AUC) (Triple crowned: Accredited by Association to Advance Collegiate Schools of Business – AACSB, Association of MBAs – AMBA, and European Quality Improvement System – EQUIS) Live-in weeks at: - Northwestern University: Kellogg School of Management (Chicago, USA) - Hong Kong University for Science and Technology (Hong Kong, China) - Leadership & Management, Creative Center for Leadership (North Carolina, USA) • Masters in International Relations Expected graduation date Fall 2008 The American University In Cairo (AUC) • Bachelor of Arts, English & Comparative Literature Jan. 1993 - GPA 3.28 (Very Good) - Minor in Political Science The American University In Cairo (AUC) Training Courses: • The Dale Carnegie Seminar Dec. 2010 • Promises Promises, LTC, Egypt Dec. 2009 • Finance for Non Finance, Logic, Egypt Aug 2008 • Who Moved My Cheese, Logic, Egypt May 2007 • Communication Skills, IMI, Egypt Jun 2006 • Staff Dialog - Siemens, Egypt Sept. 2004 • MS Project - VirgiTech, Egypt May 2004 • Time Management - Logic, Egypt Dec. 2003 • SAP Administration - Schlumberger, France Jan. 2001 • Siebel Administration - Schlumberger, France Jul. 2000 • First Aid - Schlumberger, Egypt May 1999 • Defensive Driving, Stepping, Lifting & Handling, Fire-fighting, Health & Hygiene (Internal training, Schlumberger) Extra Curricular Activities: • Represented Egypt in the First Youth Exchange Delegation Program to Japan. Sept. 1995 • Delivered the Graduation Speech for class of January 1993. Feb. 1993 • Academic Chairperson, Student Union, AUC. 1992-1993 • ECL Representative, Student Union, AUC. 1991-1993 • Member in: - Student Judicial Board, Student Union High Board, Academic committee of the S.U., PR committee, Constitution Review committee, Earthquake Relief Team. Student Affairs Committee…. etc. Awards: • Best performance for the Academic committee during my chairmanship. 1993 • Special Recognition as a member of the Earthquake Relief Team. 1993 • Nominated for the "Parents Association Cup". 1993 • Best Academic committee member. 1992 • Special Recognition for serving the AUC community. 1992 • Special Recognition as the ECL representative in the Student Union. 1992